2021 Release 01
Enhancements
This product update includes the following enhancements:
Enhancement | Description |
|---|---|
Updates to the email notification | You can now update email markers in the body of the email notifications. For more information, see Configuring email markers. |
Updates to email processing | You can now configure the email processing interval and the number of emails that must be processed in each interval. For more information, see Configuring email notifications. |
Updates to ticket creation via email | You can add inline images to the email body while creating tickets via email. For more information, see Creating-tickets-via-email. |
Downloading the product update
For download instructions, see Downloading-the-installation-files.
Installing the product update
For installation instructions, see Installing.
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