2020 Release 03: Patch 2


This topic contains information about fixes in 2020 Release 03: Patch 2 of the FootPrints product, and provides instructions for downloading and installing the patch.

Fix

This patch includes fixes for the following defects:

Defect

Description

Incoming emails with OAuth 2.0 validation are not processed

For incoming email with OAuth 2.0 validation, the following error code is displayed: InvalidAuthenticationToken

See defect ID DRZNZ-15818.

Incoming email votes are not counted

When an email is sent in HTML format, the email votes are not counted.

See defect ID DRZNZ-15703.

Clients cannot access Knowledge Base articles

When a user, logged in as a client, tries to access a Knowledge Base article, a client exception error message is displayed.

See defect ID DRZNZ-15645.

For information about the defects, see Known-and-corrected-issues.

Downloading the patch

For download instructions, see Downloading-the-installation-files.

Installing the patch

For installation instructions, see Installing.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*