2020 Release 03
Enhancements
This product update includes the following enhancements:
Enhancement | Description |
|---|---|
Support added for EWS and OAuth 2.0 | FootPrints now supports Exchange Web Services (EWS) and Microsoft 365 - OAuth 2.0 email protocols. For more information, see Email servers and To configure incoming email for your system. |
Support added for new time zone data in all environments | With changes in Daylight Saving Time and time zone settings, system administrators must update new time zone data in all FootPrints environments. For more information, see Prerequisites. |
Support added for processing HTML tags during ticket creation | FootPrints now processes HTML tags in emails for ticket creation. For more information, see Email processing. |
Updates to scheduled auto-run reports | You can now disable empty reports for scheduled auto-run reports. For more information, see Scheduling-auto-run-reports. |
Downloading the product update
For download instructions, see Downloading-the-installation-files.
Installing the product update
For installation instructions, see Installing.