Address Book Administration

The Workspace Administrator can customize the Address Book for the current workspace. Adding, editing, and deleting Address Book fields works similarly to Workspace Fields. Address Book fields can be administered by the Workspace Administrator under Administration | Address Book on the BMC FootPrints Service Core Toolbar. These options are also available by clicking Options on the Address Book Toolbar.

The options on the Address Book administration page change dynamically depending on whether you are configuring your workspace for the first time or converting the Address Book from BMC FootPrints Service Core format to either LDAP or Dynamic SQL. These options are available if you have purchased them from BMC.

Topics in this section include:

• Address Book Options —Edit Address Book options
• Address-Book-Type —Select Dynamic Address Book Link for SQL or LDAP (only available if you have purchased this option)
• Field Maintenance —Create, edit and delete Address Book fields
• Export Data —Export Address Book contact data
• Populating-the-Address-Book —Different methods of populating the data in the Address Book, including:
  • Load Data—Import Address Book data
  • Dynamic LDAP Address Book Link —Configure the Address Book to work with an LDAP-compliant contact database (including Microsoft Exchange)
  • Dynamic SQL Address Book Link —Configure the Address Book to work with an ODBC-compliant contact database
• Mass Email —Schedule an email to be sent to multiple Address Book contact