Numara FootPrints 11.0.2 Service Core Release Notes


The following release notes include information on Numara FootPrints 11.0.2 Service Core.  Several defects have been addressed.

Defects addressed

The following defects have been addressed in Numara FootPrints 11.0.2 Service Core.  The table provides a description of the issue and a hyperlink to the Knowledge Base article containing additional information.

Article ID

Description

(Listed in order by core feature and sub-feature)

Automated Workflow

Escalation doesn't run if criteria are a drop-down field with one choice selected and field is in Keyword Search List.

"No log message supplied" error recorded in System Log after unlinking an Open sequenced subtask.

Error may occur when attempting to remove Service Level Management configuration.

Form Designer

Error is displayed when attempting to Publish Form on upgraded Unix/Linux system.

Dropdown and multi-select fields use As Wide As Needed setting after upgrade.

Issue Edit

Already assigned agents listed in History as being added when new assignee added via email.

Database 203 error occurs on bottom of edit page after last subtask is unlinked from a Master issue.

Knowledge Base

Database 203 error occurs when searching for text in Search Results for Keyword field in Knowledge Base.

Project Administration

"Use Default Permissions" checkbox does not appear in "Permissions for Custom Fields" section of User Role properties page.

No entry is made in History to reflect that an assignee whose User ID was deleted was unassigned from issue.

Deleting an assignee and using the Unassign deleted agent option shows all assignees as deleted from the issue in History.

Custom fields configured with hidden or read-only permissions prior to upgrade and then changed to optional don't appear on create issue page

Search

Searching space separated list of issue numbers in Quick Search box returns no results.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*