FootPrints Release Notes 11.6.16


We are releasing version 11.6.16 of the BMC FootPrints Service Core product. This document includes information on FootPrints 11.6.16. Several defects have been addressed.

Support information

  • Support is added for the following:
    • Windows Server 2022
  • Support is deprecated for the following:
    • Windows Server 2012 R2
    • Windows Server 2012
    • Windows Server 2008 R2
    • Microsoft SQL Server 2012
    • Microsoft SQL Server Express (Non- Production Servers Only) 2012
    • PostgreSQL 11
    • PostgreSQL 10
    • PostgreSQL 9.1-9.3
  • Support is deprecated for the Offline Personal Information Manager (PIM)

What's new

You can configure email notifications using Microsoft 365 – Oauth 2.0. For more information, see Configuring-email-notification-for-your-system.

Defects addressed

We have addressed the following defects in FootPrints 11.6.16:

Core feature

Description

PM ID

Email

Symptom: Approval ballot is not working.

Scope: When you trigger an approval workflow via email.

DRZMZ-1008

BCM Integration

Symptom: Search results for Computers are empty.

Scope: When you integrate FootPrints 11.6.15 with BCM version 22.04.

Fix: You must upgrade to FootPrints 11.6.16 and integrate with BCM version 22.04.01 or above.

DRZMZ-1026

Known Issues

The following known issues currently exist in FootPrints 11.6.16:

Core feature

Description

PM ID

Email

Symptom: Inline images are not displayed in the email notification.

Scope: When you configure email notifications using OAuth and set the data encoding as local while configuring languages.

DRZMZ-1129

Executive dashboard

Symptom: The executive dashboard does not work, and the following error is generated:

There was an error calling a plugin. Class not found exception in PluginCaller Utility Class=Utility Method=initializeDebug PluginName:Utility PluginTypeName: PluginMethod:initializeDebug

Scope: When you install Footprints 11 on Ubuntu MySQL environment.

DRZMZ-848

 

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