FAQs and additional resources

This topic provides information that supplements the BMC Decision Support – Database Automation 8.5.00 documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Decision Support – Database Automation.

What happened to all the PDFs for this product?

Where to find information previously provided in a guide or manual

Document title

Found here in

Installation Guide

Administrator Guide

User Guide

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open
Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

  • The child topic for that service pack or patch under Release notes and notices
  • For issues corrected in the service pack or patch, sort the table in Known-and-corrected-issues by the "Corrected in" column

Other information

Placed in context throughout this space, but listed and linked to in Technical bulletins. You will not have this topic in the first release of the product such as 8.5.00.

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release-notes-and-notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Is all the content for BMC Decision Support - Database Automation 8.5.00 in this space?

Yes, all the content for BMC Decision Support - Database Automation 8.5.00 is in this space.

I’d like a PDF of just selected information. How can I do that?
  1. From the Tools menu, select Export to PDF.
    The Export to PDF menu is displayed with preconfigured export settings.

    Export to PDF menu
    Export to PDF.gif

  2. Either:
    1. Choose an export setting and click Start Export (The recommended setting for most exports is the space-specific BMC Standard (with child pages)).  You will be prompted to download your completed PDF when the export process is finished.
    2. Choose Customize Settings and continue to follow these steps if you want to perform advanced PDF customization.
  3. Select a template (for example, BMC Standard).
  4. Select the topics to export:  
    • This page and its children exports the current topic and all child topics in that branch.  If you are on the Home page, you will export all topics in that space.
    • Only this page exports only the currently-viewed topic.
    • This page and all children with label exports all pages in that branch (or space, if you are on the Home page) that contain a given label.
  5. Select from the other available options on this tab:
    • TOC macros includes a Tables of Contents that list headings in longer topics.
    • Children macros includes a list of links to child topics on some top-level topics.
    • Replace thumbnails expands the images that are shown in a small size in a topic.
  6. In the PDF Properties tab, select to add a title and other information to the exported PDF.
  7. In the Linking tab, select how you want exported links to behave.
  8. Click Start Export to begin the export process.

    Your last export settings will be remembered and you will be able to create another export with those settings without having to re-configure your PDF again.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*