To download the files to the reporting server and the application server

1. Create the directories in which to place the downloaded files. You need a directory on the reporting server and a directory on the application server.

   Note

   On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the login prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.

6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Productstab.

   If you are downloading a patch, select the Product Patches tab.

7. Click the Go To Licensed Products View link.
8. Expand BMC Decision Support – Database Automation to show its versions, then expand the entry for your desired platform and language to show its downloadable files.
9. Select and download the files for the application server files as follows:
   1. Select the check boxes next to the product download files and the Read This First document. 
   2. Click Download (FTP) or Download Manager:
      • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.
      • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
         This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.
10. Select and download the files for the reporting server files as follows:
    1. Near the bottom of the entries locate and expand the entry for SAP Business Objects Business Intelligence Platform 4.0 Service Pack 2.
    2. Select the check boxes next to the product download files and the Read This First document. 
    3. Click Download (FTP) or Download Manager:
       • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.
       • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
          This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.

To extract the installation files

1. As Administrator, log on to the host computer (the reporting server and application server).
2. Extract the product .zip file into a temporary directory.
3. Note the location of the setup.exe file for use when you install the product.

Where to find information previously provided in a guide or manual

The following table describes where you can find information previously provided in release notes.

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release-notes-and-notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Yes, all the content for BMC Decision Support - Database Automation 8.5.00 is in this space.

1. From the Tools menu, select Export to PDF.
   The Export to PDF menu is displayed with preconfigured export settings.
   
   Export to PDF menu
   
   
   
2. Either:
   1. Choose an export setting and click Start Export (The recommended setting for most exports is the space-specific BMC Standard (with child pages)).  You will be prompted to download your completed PDF when the export process is finished.
   2. Choose Customize Settings and continue to follow these steps if you want to perform advanced PDF customization.
3. Select a template (for example, BMC Standard).
4. Select the topics to export:  
   • This page and its children exports the current topic and all child topics in that branch.  If you are on the Home page, you will export all topics in that space.
   • Only this page exports only the currently-viewed topic.
   • This page and all children with label exports all pages in that branch (or space, if you are on the Home page) that contain a given label.
5. Select from the other available options on this tab:
   • TOC macros includes a Tables of Contents that list headings in longer topics.
   • Children macros includes a list of links to child topics on some top-level topics.
   • Replace thumbnails expands the images that are shown in a small size in a topic.
6. In the PDF Properties tab, select to add a title and other information to the exported PDF.
7. In the Linking tab, select how you want exported links to behave.
8. Click Start Export to begin the export process.
   
   Your last export settings will be remembered and you will be able to create another export with those settings without having to re-configure your PDF again.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.