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Removing the Agent software for Windows

This topic provides instructions for performing attended and unattended uninstallations of the Agent software from Microsoft Windows-based systems.

To remove the Agent software from Windows (attended)

From the Windows Control Panel, use Add/Remove Programs.

To remove the Agent software from Windows (unattended)

  1. Look up the UninstallString and InstallLocation values from the Windows registry:

For 32-bit systems:


    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Dagent\UninstallString
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Dagent\InstallLocation

For 64-bit systems:


    • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Dagent\UninstallString
    • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Dagent\InstallLocation
  2. Perform an unattended uninstallation:
    uninstall_string /S _?=install_location

In this example, uninstall_string is the value of UninstallString from the Windows registry, and install_location is the value of InstallLocation from the Windows registry.

For example, if uninstall_string is C:\>C:\Program Files\GridApp Systems\Clarity\agent\Unistall.exe, and install_location is C:\Program Files\GridApp Systems\Clarity\agent, the command would be:
C:\>C:\Program Files\GridApp Systems\Clarity\agent\Unistall.exe /S_?=C:\Program Files\GridApp Systems\Clarity\agent

Note

Do not type quotes around the InstallationLocation value, even if it contains spaces. For example:C:\>"C:\Program Files\GridApp Systems\Clarity\agent\Uninstall.exe" /S_?=C:\Program Files\GridApp Systems\Clarity\agent}

 

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