(ID 1295) Technical bulletin: An internal system outage is scheduled affecting the BMC datacenter used by the BMC Storage Engineering and Support teams
Products | BMC Compuware FDR BMC Compuware FDRWEB BMC Compuware FATSCOPY BMC Compuware FDRPAS BMC Compuware FDRPASVM BMC Compuware IAM BMC Compuware Upstream |
|---|---|
Date | 2021/06/17 00:00 |
An internal system outage is scheduled for Friday, July 2, 2021, at 7:00 P.M. ET through Sunday, July 4, 2022, at 10:00 P.M. ET. The outage will affect the BMC datacenter used by BMC Storage (formerly INNOVATION DATA PROCESSING) Engineering and Support teams for the listed products.
During this outage these teams will have limited or no access to internal systems to troubleshoot customer-reported issues or to create product fixes. This communication is to alert our customers of this internal system outage for any major product activity planned during this timeframe which might need BMC assistance.
All normal BMC Support services, product documentation, and existing fixes will still be available during the outage.
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