Product Authorization Passwords

A valid password can comprise the following characters:

• the alphanumeric character set, excluding the letter 'I' and the letter 'O' (to avoid confusion with the numbers one (1) and zero (0)
• the equal sign (=), the at sign (@), and the plus sign (+)

Temporary Passwords

Temporary passwords are issued to customers who are evaluating BMC Software products on a trial basis and to customers who need to bypass BMC Software product authorization to run the product temporarily on an unlicensed CPU. Temporary passwords have a specific expiration date, which is part of the password.

Products on an Unlicensed Processor

When a product is executed on an unlicensed processor, a 15-calendar-day grace period can be triggered.

After this grace period expires, the product will not execute or will execute with diminished functionality.

To prevent this, you should obtain a RESET password from BMC Software Contracts Administration. Apply the RESET password before the grace period ends to avoid problems. The RESET password updates the product authorization table and makes available another 15-calendar-day grace period.

When the grace period is triggered, a message is issued by the Product Authorization utility (either online or in batch) and by the affected product to advise you of the expiration date.

Permanent Passwords

Permanent passwords are used to update a product’s permanent authorization table. The permanent table controls which CPUs are licensed to run the product, based on the serial number, model number, and submodel number of the unit(s). Permanent passwords can be used to perform five different functions--add, delete, replace, modify, or reset. When you apply the permanent password, the product authorization program automatically distinguishes the function for the specified password and prompts you accordingly. Each of these functions is described in the table below.

Permanent Password Functions