System logins Users screen

As an administrator, you can access the Logins tab to add, modify, or delete BMC Defender Server users. 

This topic contains the following sections:

• • To add a new user
  • To modify an existing user details
  • To delete a user
  •  System access groups

To add a new user

1. Navigate to the System > Logins > Users page.
2. Click AddNew.

3. Specify the parameters associated with each user:

   Field	Description
   Login User Name	This is the user ID assigned by the administrator. The name must contain only alphanumeric characters, a dash, or an underscore. The name cannot contain any special characters.
   Full User Name	This is the full username, which appears on the user preferences.
   User E-Mail Address	This is the e-mail address for the user, helpful in notifying the user.
   Login Password	This is the password for the user, you can enter a suitably long password that can be changed via the user preference screen.
   Confirm Password	Specify the same password that you entered in the Login Password field.
   System Access	Select the required system access from the list. Your particular system access defines what screens and modifications you can make to the system. For more information, see System access groups.

4. Click SaveNew.

To modify an existing user details

1. Navigate to the System > Logins > Users page.
2. Click the numbered button under the Edit column to the left of the user name.

3. Edit the required details.

   Field	Description
   Login User Name	User ID assigned by the administrator You can not edit this field value.
   Last Modified	Displays the last modified user profile timestamp
   Last Login Record	Displays the previous login date and time
   Full User Name	Full username, which appears on the user preferences. You can modify this value, which is provided only for reference.
   User E-Mail Address	This is the e-mail address for the user, helpful in notifying the user. You can modify this value, which is provided only for reference.
   Login Password	This is the password for the user, you can enter a suitably long password that can be changed via the user preference screen. The user password information is encrypted on the disk.
   Confirm Password	Specify the same password that you entered in the Login Password field.
   System Access	Select the required system access from the list.  Your particular system access defines what screens and modifications you can make to the system. For more information, see System access groups.
   User Lockout	Select one of the following options to specify user lockout: normal—does not lock user's account LOCKED—locks a user's account for a specific duration
   Expire Password Now	Select one of the following options: No Yes If you select Yes, the current password gets expired. You must change your password in your next login.

4. Click Save.

To delete a user

1. Navigate to the System > Logins > Users page.
2. Click the numbered button under the Edit column to the left of the user name.
3. Click Delete.
   The confirm delete page is displayed.

4. Click Delete.

   Warning

   Important

   A delete action is irreversible. 

 System access groups

Each user, in addition to having a required username and password, is assigned to a BMC Defender Server permission group that controls how you can access the system. BMC Defender Server supports the following system access groups: 

• Admin group—This group provides complete access to all parts of the BMC Defender Server system, including the login page, and all system parameters. Administrators have no limits to their access. Administrators essentially have all permissions turned off. 
• User group—This group provides both read and write access to all system configurable data except for global system parameters, logins, and some specialized data (such as the ODBC interface.) Generally, this is the level associated with power users or the main users of the system.
• Guest group—This group provides read access to most of the data to the system, but no write access. Generally, this is the level associated with guests to the system who might be interested in inspecting data but should not be given permission to modify any data or view certain data items. 
• Report group—This group is identical to the Guest group, except that only the Reports > PDF tab appears for you. Members in this group cannot access any other BMC Defender Server tabs directly, and cannot modify any data. They can download reports and configure new report items. Generally, this tab is the level associated with auditors who are only interested in reporting information from BMC Defender Server. 
• Ticket group—This group is identical to the Guest group, except that only Tickets tab appears for you. Members in this group cannot access any other BMC Defender Server tabs directly, and cannot modify any data except for ticket data. Generally, this is the level associated with operators or managers that are tasked with dispatching and resolving ticket items. 
• Dashboard group—This group is identical to the Guest group, except that only the Dashboard tab appears for you. Members of this group cannot access any other BMC Defender Server tab directly, and cannot modify any data. Generally, this level is associated with operators or managers that want to view high-level system status. 
• Custom Group—This special group allows the administrator to define custom permissions for you, including the ability to limit the tabs seen by you, and the limit the ability of the user to see items other than pinned items. More information on Custom access is discussed in the next section. 
• Disabled group—This group consists of users that have been temporarily or permanently denied access to any part of BMC Defender Server. Members of this group cannot log into the BMC Defender Server system. 

For all users (except users with system access set as Disabled), your preferences are always accessible and can be modified. In the special case of ticket and dashboard users, the System tab is not displayed for you, however, you can access user preferences via the More menu hyperlink at the upper right of the display. 

Attempting to access an area of BMC Defender Server without permission displays a message indicating that permission has been denied to you, thereby preventing you from continuing with the operation. In this case, you must click the back button of the browser to return to the previous screen or click the BMC Defender Server navigation tab to enter a valid area of the program.