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About this documentation

This documentation space contains information about the associated product or solution. This page describes the special conventions that apply to this documentation.

Frequently asked questions

This section answers frequently asked questions (FAQ) about the documentation portal.

How can I get a PDF of selected content in a space?
Warning
Important

We are working to improve the PDF generation experience. We are currently working on the following issues:

  • Page order—If you export multiple pages to PDF, they might be displayed in alphabetical order instead of the order in the interface.
  • Interface update—The export interface options are changing, so these instructions might not match them exactly.
  • Known limitations—PDF generation is not always completed successfully.

Thank you for your patience.

  1. If you are not logged in, click the profile icon at the top-right of the window, select Log in, and follow the instructions:
    log in.png
  2. Navigate to the page that you want to export to PDF. To create a PDF of the whole space, navigate to the space home page.
  3. Next to the page title, click Export export.png.
  4. In the Export dialog box, click PDF:
    PDF
  5. In the Export as PDF dialog box, perform one of these steps:
    • To create a PDF of that page only, proceed to step 6.
    • To create a PDF of that page and its child pages, click select all.
    • To create a PDF of that page and a selection of its child pages, select the checkboxes next to the pages that you want to include your PDF.
  6. Click Export.

  7. In the PDF Export Options dialog box, select the checkboxes for the features that you want to include in your PDF.

    Success
    Tip

    If you are creating a PDF of a single page, clear the Table of Contents checkbox.

  8. Click Export.
    The PDF is created.
  9. Save the PDF locally.
Where can I get documentation for all BMC mainframe products

Click Mainframe. You can then either search for a product or navigate to a portfolio of products (for example, Data for Db2 or Security) and search from there.

SPE-specific content

A small programming enhancement (SPE) is a package of one or more PTFs that you apply to implement enhancements and fixes. We periodically release SPEs, which we announce in technical bulletins. This topic describes how we document SPE-specific content in our product documentation.

Warning
Important

SPE names take the following format: SPEyymm. For example, SPE2510 refers to the SPE released in October 2025.

Identifying new or changed content for an SPE

Content within a topic that is added or updated for an SPE is indicated by a link to the technical bulletin that announced the SPE. For example: 

SPE tag for updated content

If an entire topic or section within a topic is new for an SPE, the link appears at the beginning of the topic or the section. For example:

SPE tag for new content

Warning
Important

Syntax diagrams and interface panels are always current up to and including the latest SPE.

Finding topics with changes for an SPE

To see a list of new or changed topics for an SPE, search for SPEyymm from any page in this space, where yymm represents the SPE number.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

How can I contact BMC Support?

If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support contacts.

How can I check a product version's support status?

You can find the support status for specific product versions on Support Central. Selecting a product from the A–Z Supported Product List shows:

  • All versions of the product and their current support levels (full or limited)
  • Dates on which support ends

You can also find information about the latest support policies on Support Central.

Where can I get the security certificates required to transfer files to BMC Support?

BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers explains how to use the certificate.

The following table includes the security certificate:

CertificateValidity
Digicert Global Root G2.txtEffective from April 6, 2021, until further notice

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC AMI Resident Security Server 2.3