8.1.00 Server Fix Pack C

Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack. This Fix Pack obsoletes all previous Server Fix Packs.

Before you install the Fix Pack, you must have previously installed the base version of the product. See Installing.

This Fix Pack is to be installed on your TrueSight Middleware and Transaction Monitor (TMTM) service machine (this Fix Pack requires an 8.1.00.425 GA installation).

Tip

For information about issues corrected in this Fix Pack, see Known-and-corrected-issues.

When installing the 8.1.00 GA version of the product, at the end of the installer, you will be prompted to run the Security Configuration Tool. You should NOT run it at that point, and once the installation is complete, apply this Fix Pack, and then run the Security Configuration Tool.

Installing the Server Fix Pack C for TMTM 8.1 consists of the following steps:

  1. Prepare for the installation of the Fix Pack.

    You should review a Fix Pack's notes and instructions prior to installation.  You can extract the README.txt file from the downloaded Fix Pack ZIP file, with the following command:

    For Windows: unzip -o FixPack8100.425C_Server.zip FixPack8100.425C_Server\README.txt

    For Unix: unzip -o FixPack8100.425C_Server.zip FixPack8100.425C_Server/README.txt


  2. Create a directory named FixPacks under your server installation directory, if it does not already exist.

    UNIX example:
    If the product is installed in /opt/TMTM, create the directory /opt/TMTM/FixPacks if it does not already exist.

    Windows example:
    If the product is installed in D:\TMTM, create the directory D:\TMTM\FixPacks if it does not already exist.

  3. Download the Fix Pack file (FixPack8100.425C_Server.zip) to the directory referenced in Step 2.
  4. Unzip the archive. You should now have a directory named FixPack8100.425C_Server in the directory referenced in Step 2.

    UNIX example:
    If the product is installed in /opt/TMTM, the directory /opt/TMTM/FixPacks/FixPack8100.425C_Server should now exist.

    Windows example:
    If the product is installed in D:\TMTM, create the directory D:\TMTM\FixPacks\FixPack8100.425C_Server should now exist.

  5. Stop the services and make sure they have stopped.

  6. Run the Fix Pack installation script; it does not matter what directory you are in when you run it. The default action is to install the Fix Pack. To see the help, run the script with the --help option.

    UNIX example:
    If the product is installed in /opt/TMTM, run the command /opt/TMTM/FixPacks/FixPack8100.425C_Server/tmtm_fixpack_tool.shWindows example:
     If the product is installed in D:\TMTM, run the command D:\TMTM\FixPacks\FixPack8100.425C_Server\tmtm_fixpack_tool.bat

    IMPORTANT: If you choose to unpack the FixPack8100.425C_Server.zip file in a different location, you MUST specify the product location when running the installation script.

    UNIX example:
    If the product is installed in /opt/TMTM, and the Fix Pack is in /local/TMTM/FixPacks/FixPack8100.425C_Server, run the command /local/TMTM/FixPacks/FixPack8100.425C_Server/tmtm_fixpack_tool.sh --product_path /opt/TMTM

    Windows example:
    If the product is installed in D:\TMTM, and the Fix Pack is in F:\FixPacks\FixPack8100.425C_Server, run the command F:\FixPacks\FixPack8100.425C_Server\tmtm_fixpack_tool.bat --product_path D:\TMTM

  7. Check the output of the script, and its log file, correct any issues and repeat. Contact BMC Support if you run into any issues you cannot resolve.
  8. Start the TMTM services.
  9. For each client system: 
    • Flush the Java cache by running the command: javaws -Xclearcache
    • Refresh the Monitor Console by pointing the web browser to the application service and selecting Monitor Console from the entry page.

 

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