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What are events and how to define them
An event is a trigger/action pair, defined by event rules. An event rule is a combining of a trigger and an action. Specifically, an event rule contains the following components:
The rule name
Triggers
Actions
Contacts (used with action types that require contacts)
Creating a new rule is a process of creating its parts first. After the parts have been created, you assemble the rule. Further information is detailed in the following topics: