Installing the MVMM Agent Fix Pack

Before you begin

1. Make sure that the latest GA or Server Fix Pack is installed.
2. Make sure that you have preserved the eaa.xml file and created a valid recent backup so that you can retain your current configuration in case any issues occur during the Fix Pack installation.
3. Review the Fix Pack's notes and instructions. You can extract the README.txt file from the downloaded Fix Pack zip file by running the following command:
   • Windows
     unzip -o FixPackixPackvr.aaa_Agent.zip FixPackvr.aaa_Agent\README.txt
   • Unix 
     unzip -o FixPackvr.aaa.zip FixPackvr.aaa_Agent/README.txt

To install the MVMM Agent Fix Pack

1. (Recommended) Create a directory named FixPacks under your server installation directory (if it does not already exist). 

   Information

   Example

   • UNIX
     If the product is installed in /opt/MVMM, create the directory /opt/MVMM/FixPacks.
   • Windows
     If the product is installed in D:\MVMM, create the directory D:\MVMM\FixPacks.
2. Download the Fix Pack file (FixPackvr.aaa_Agent.zip) to the FixPacks directory.

3. Unzip the archive. 

   Information

   Example

   • UNIX
     If the product is installed in /opt/MVMM, run the following command: 
     cd /opt/MVMM/FixPacks 
     ../AGENT_DIST/v.r.00/LINUX/X64/unzip FixPackvr.aaa_Agent.zip
   • Windows
     If the product is installed in D:\MVMM, run the following command:  
     cd /d D:\MVMM\FixPacks 
     ..\AGENT_DIST\v.r.00\WINDOWS\unzip.exe FixPackvr.aaa_Agent.zip

4. You should now have a directory named FixPackvr.aaa_Agent in the FixPacks directory. 

   Information

   Example

   • UNIX
     If the product is installed in /opt/MVMM, the directory /opt/MVMM/FixPacks/vr.aaa_Agent should now exist.
   • Windows 
     If the product is installed in D:\MVMM, the directory D:\MVMM\FixPacks\FixPackvr.aaa_Agent should now exist.

5. Run the Fix Pack installation script. It doesn't matter which directory you are in when you run the script. The default action is to install the Fix Pack. To see the help, run the script with the --help option. 

   Information

   • UNIX
     If the product is installed in /opt/MVMM, run the following command:
     /opt/MVMM/FixPacks/FixPackvr.aaa__Agent/mvmm_fixpack_tool.sh

   • Windows
     If the product is installed in D:\MVMM, run the following command:
     D:\MVMM\FixPacks\FixPackv.r.aaa_Agent\mvmm_fixpack_tool.bat

   If you choose to unpack the FixPackvr.aaa_Agent.zip file in a different location, then you must specify the product location when running the installation script. 

   Information

   Example

   • UNIXl
     If you are installing the product in /opt/MVMM and the Fix Pack is in /local/MVMM/FixPacks/FixPackvr.aaa_Agent, run the following command:
     /local/MVMM/FixPacks/FixPackvr.aaa__Agent/mvmm_fixpack_tool.sh --product_path /opt/MVMM
   • Windows
     If you are installing the product in D:\MVMM and the Fix Pack is in F:\FixPacks\FixPackvr.aaa_Agent, run the following command: F:\FixPacks\FixPackvr.aaa_Agent\mvmm_fixpack_tool.bat --product_path D:\MVMM
6. Check the output of the script and its log file, correct any issues, and repeat step 5. If you encounter any issues that you cannot resolve, contact BMC Support.
7. (Optional) Run the Security Configuration tool. For more information, see Configuring-the-Active-Directory-security-mode-with-the-Security-Configuration-tool.
8. Redistribute the agent and extension packages to the agent machines that you wish to update. For more information, see: MVMM-Extensible-Agent-and-extension-files-to-distribute.
9. Update the bootstrap package. For more details, see Updating-the-Default-Layout-installation-by-applying-a-bootstrap-package.