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Limited supportBMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see MainView Middleware Monitor 9.2.

Obtaining and installing an Active Directory server private certificate on a client system


In order for the product to authenticate connections to the domain controllers, the MainView Middleware Monitor(MVMM) administrator might need Active Directory server private certificates from a certificate authority (CA). The need for a CA certificate is based on configuration settings specified in the securityconfig tool and maintained in the services.cfg file. Administrators can import private certificates during installation or they can manually import them, which is the process described in this procedure.

MVMMcan use two SSL security keystores; one for the MVMMApplication Service in secure mode, the other when configuring Active Directory. These are different keystores and should not be confused.

Your company can use a pool of domain controllers or an enterprise domain controller.

  • If you use an enterprise domain controller, use the enterprise server CA certificate in this procedure. 
  • If you use a pool of domain controllers, use the server certificates from each domain controller in turn in this procedure. The domain controller that hosts Certificate Services in the Enterprise Root CA role might or might not be the same domain controller that MVMM is being configured to use for authentication.

Before you begin

  • Confirm that certificate services are installed on the domain controllers used to serve MVMM.
  • You must have obtained a valid server private certificate from your network administrator. 
    • If you requested a CA certificate from the cert server via a web browser at http://%hostname%/certsrv, confirm that the Enterprise Certificate Authority domain controller has the IIS virtual root installed.
    • Store the server certificate file in a secure location on the MVMMservices computer.

To obtain the correct server CA certificate

The certutil.exe application checks to see if an IIS certsrv virtual root is installed on the domain controller that hosts the Enterprise Root CA. If one is not present, certutil creates it.

On the Domain Controller server that hosts the Enterprise Root Certificate Authority, open a command line and enter the following command: certutil -vroot

To install the server CA certificate

  1. Access the MVMMservices directory, and enter the following command:
    jre\bin\keytool -import -alias certificate_alias -file certificate_file_name -keystore keystore_filename

    Where: 
    • certificate_alias is a unique name for this certificate for this keystore. This name is needed to identify the certificate when more than one certificate is used.
    • certificate_file_name is the name of the certificate file.
    • keystore_filename is the name of the keystore file. Include a path, if necessary.
  2. When prompted, provide a new or existing keystore password.
    This password is specified later in services.cfg.

    For details about the keytool command and its options, see the Sun Java documentation.

 

 

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