Limited supportBMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Ops Infrastructure 7.1.

Setting up the CDB server


Use this information to review the requirements and procedures for setting up the Capacity Management Database (CDB) server in a Windows environment.

You must install the following CDB components:

  • BMC CDB Services
  • BMC CDB Workflow Service

Note

  • CDB version 1.2 or later is required to run the MainView Threshold Advisor application.
  • You can install BMC CDB Services and BMC CDB Workflow Service on the same machine or on different machines. At least one instance of each component is required.

System requirements for CDB

The following table lists the requirements for installing CDB components:

Component

Requirement

Operating system

  • Windows 7
  • Windows 2008 Server R2
  • Windows 2008 Server SP1 or later
  • Windows 2003 Server R2 SP2 or later

Features

  • Microsoft .NET Framework versions 3.5 and 4.0 FULL
  • Message Queuing Server (MSMQ)

Roles

  • Internet Information Server (IIS) for your version of Windows:
    • ASP.NET
    • Windows Authentication
    • IIS Management Compatibility

Before you begin

Before you set up the CDB server, review the following information:

  • Close all open files and applications. If the installation program cannot override certain system files, you might have to restart your computer when the installation is complete.
  • The installation program checks for the requirements described in System requirements for CDB. If any requirement is not satisfied, the installation program notifies you and stops. Before restarting the installation program, you must satisfy the missing requirements.
  • Perform one of the following tasks:
    • If you downloaded the product from the Electronic Product Distribution (EPD) facility, navigate to the folder where the installation files were saved.
    • If you received a physical product shipment, insert the BMC CDB installation CD into a CD drive.

To install BMC CDB Services

  1. In the BMC CDB Services folder, double-click the setup.exe file.
  2. On the Welcome page, click Next.
  3. Read the license agreement and click Yes.
  4. Review the Readme file and click Next.
  5. On the Choose Destination Location page, click Next to accept the default location or Browse to choose a different location.This location identifies the folder where you want to install BMC CDB Services product files. The default destination folder is C:/Program Files/BMC Software/CDB.

    Note

    This location becomes the IIS virtual directory, which provides access to BMC CDB Services.

  6. On the Start Copying Files page, review the destination folder and click Next to begin the installation.The Setup Status page displays a progress bar. After the files are installed, the Setup program updates your registry.

  7. Click Finish and, if prompted to restart your computer, restart it now.

    Note

    You must restart your computer before you attempt to access BMC CDB Services.

To install BMC CDB Workflow Service

Use the following procedure to install BMC CDB Workflow Service.

Note

You can install BMC CDB Workflow Service on the same machine as BMC CDB Services or on a different machine.

  1. In the BMC CDB Workflow Service folder, double-click the setup.exe file.
  2. On the Welcome page, click Next.
  3. Read the license agreement and click Yes.
  4. Review the Readme file and click Next.
  5. On the Choose Destination Location page, click Next to accept the default location or Browse to choose a different location.This location identifies the folder where you want to install BMC CDB Workflow Service product files. The default destination folder is C:/Program Files/BMC Software/CDB.

  6. In the Binding Information section, specify the following information to bind this instance of BMC CDB Workflow Service to an instance of BMC CDB Services:

    Field

    Description

    CDB Server

    Host name or IP address of the BMC CDB Services server

    If BMC CDB Services is installed on the same machine, you can specify localhost.

    Port

    Port number of the BMC CDB Services server

    The default port number is 80.

    Virtual Directory

    Virtual directory where BMC CDB Services is installed

    The default directory is BMCCDB.

    Username

    (optional) User name to be used when accessing a secure IIS server where BMC CDB Services is installed

    Password

    (optional) Password to be used when accessing a secure IIS server where BMC CDB Services is installed

    Note

    If you have an open site, you can use the default login, Anonymous. If you have a secure site, you must specify user account information.

  7. Click Test CDB Connection to verify the connection and click Next.If a message indicates that the connection failed, correct your binding information to specify a valid connection.

  8. In the Service Account Information section, select an account under which the BMC CDB Workflow Service should run:
    • If BMC CDB Workflow Service is on the same machine as BMC CDB Services, select Local System Account and click Next.
    • If the BMC CDB Workflow Service is binding to BMC CDB Services on a remote machine, select Specific User Account. After entering a user name and password, click Test User Account to verify the account, and click Next to continue.

  9. When the Start Copying Files page is displayed, review your entries and click Next to begin the installation.The Setup Status page displays a progress bar. After the files are installed, BMC CDB Workflow Service detects the Microsoft Windows Firewall.

  10. When asked if you want to configure the firewall, enter YES or NO:
    • Enter YES if you want the installation program to add all necessary entries to the firewall.
    • Enter NO if you want to enter the firewall settings shown in the following table manually.

      Rule type

      Direction

      Program

      Protocol and ports

      Action

      Profile

      Name

      Port

      Inbound / Outbound

      CDBWorkflowService.EXE

      TCP All local ports

      Allow Connection

      DomainPrivate

      CDBWorkflowService

  11. Click Finish and, if prompted to to restart your computer, restart it now.

    Note

    If you are not required to restart your computer, Setup starts the BMC CDB Workflow Service automatically.


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*