Limited supportBMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Ops Infrastructure 7.1.

How to use the metric tables


The remainder of this section contains tables of metrics for areas of the IT infrastructure.

You can use the information in these tables to help you

  • Focus on the metrics that best indicate the health of your critical business services
  • Review and customize the exception thresholds according to your site’s needs
  • Create MainView Alarm Management alarm definitions to notify you when problems occur and to trigger automation to solve those problems

Each table contains

  • Metrics and the problems that they might indicate
  • The names of the view and field that display the metric
  • The internal element name of the field
  • An optional view filter to limit the data in the view
  • A recommended element threshold to specify in the alarm definition (you might need to adjust the threshold for site-specific processing)

For an example of using the information in the tables to set an alarm, see Manage-application-exceptions.

To help you focus on the most important metrics, each table is sorted by the following classes and then alphabetically by metrics within each class:

  • Class A - Availability metrics
  • Class B - Performance metrics
  • Class C - Decision support metrics

Not all of the tables contain all of these classes. For more information about these classes, see Important-MainView-metrics.

 

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