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Limited support BMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Cost Management 3.3.

Enabling Trace messages to the log file

Cost Analyzer does not automatically send Trace messages to the log file. When the Model Builder Tasks do not run as expected or encounter problems that render the costing data unusable, you may want to enable Trace messages to assist the troubleshooting process.

Once enabled, the Trace messages can dramatically increase the size of the log file, but can be instrumental in resolving problems.

  1. From the console, click Administration Tools.
  2. From the Administration Tools dialog, select Manage Model Builder Tasks.

  3. From the list of Model Builder Tasks, select the task that you want to enable for Trace messages, then click Modify.The Modify Model Build Tasks dialog displays as shown in the following figure:

    modify model builder task.PNG

  4. Click Advanced Options, then select the Trace tab.The Advanced Options dialog displays as shown in the following figure:

    advanced option trace.png

  5. Change the toggle switch to Toggle switch.png, then click Accept.The Advanced Option dialog closes.
  6. From the Model Build Task dialog, click Modify Task.The Model Build Task dialog closes.

  7. From the Manage Model Build Tasks dialog, click Save Changes.Cost Analyzer enables all Trace messages for the selected task to be sent to the log viewer. The Trace messages will be available in the log viewer after the next model builder task runs.

    Since model builder tasks are usually scheduled for nightly runs, if you need to view Trace messages immediately, you must run the task manually by performing Run Now. For more information, see Running-the-Model-Builder-Task-manually.

    Warning

    Note

    Enabling Trace messages applies only to the selected Model Builder Task. If you have more than one task that needs Trace messages, you need to enable the messages for each task individually.

    After you have finished troubleshooting, remember to disable Trace messages in order to dramatically reduce the number of messages in the log.

Related topic

 Cost Analyzer log files




 

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Cost Analyzer for zEnterprise 3.0