Upgrading

This topic describes how to upgrade the BMC AMI Ops Analytics Datastore and the BMC AMI Ops Analytics Agent  components from an older version to a new version.


Related topic

Installing

To upgrade BMC AMI Ops Analytics Datastore

Important

You can upgrade to version 2.5.05 of BMC AMI Ops Analytics Datastore only from version 2.5.01.

When you upgrade to version 2.5.05, all the custom dashboards created in version 2.5.01 by BMC on your request become unavailable, and an empty dashboard is displayed. Delete the empty dashboard and open a ticket with BMC support to modify the .dcfg file. BMC will update the custom dashboard and inform you, and then you can upload it again.

  1. From the Electronic Product Distribution (EPD) facility, download the BMCAMIOpsAnalyticsDatastore 2.5.05.tar image to the server where it has to be installed.
  2. Unzip BMCAMIOpsAnalyticsDatastore 2.5.05.tar.
  3. Navigate to BMCAMIOpsAnalyticsDatastore 2.5.05 > /Disk1/InstData/NoVM/.
    The install.bin should have execute permission.
  4. Run ./install.bin.
    The BMC AMI Ops Analytics Datastore installation wizard opens.

  5. Review the introduction and then press Enter to continue.

    Introduction
    ------------

    InstallAnywhere will guide you through the upgrade of OpsAnalyticsDatastore
    version 2.5.1.0 to 2.5.5.0.

    Respond to each prompt to proceed to the next step in the upgrade process.  If
    you want to change something on a previous step, type 'back'.

    You may cancel this upgrade at any time by typing 'quit'.

    PRESS <ENTER> TO CONTINUE:  

  6. Review the upgrade summary and then press Enter to continue.

    An example of upgrade summary is as follows:

     Upgrade Summary
    ---------------

    Please Review the Following Before Continuing:

    Product Name:
       OpsAnalyticsDatastore

    Install Folder:
       /root/OpsAnalyticsDatastore

    Disk Space Information (for Installation Target):
       Required:     822,714,541 Bytes
       Available: 67,646,066,688 Bytes
     

    After the upgrading process is complete, the following information is displayed:

    Upgrade Complete
    ----------------

    Congratulations. OpsAnalyticsDatastore has been successfully upgraded

    For additional information, please refer the installation log directory at /root/OpsAnalyticsDatastore/_OpsAnalyticsDatastore_installer/InstallerLogs/

    For the status details of BMC AMI Ops Analytics Datastore, refer to BMC AMI Ops Product Health page.

  7. Press Enter to exit the installer.

To upgrade BMC AMI Ops Analytics Agent

  1. From the Electronic Product Distribution (EPD) facility, download and unzip the BMCAMIOpsAnalyticsAgent 2.5.05.tar image to the server where it has to be installed.
  2. Unzip BMCAMIOpsAnalyticsAgent 2.5.05.tar.
  3. Navigate to BMCAMIOpsAnalyticsAgent 2.5.05 > /Disk1/InstData/NoVM/.
    The install.bin should have execute permission.
  4. Run ./install.bin.
    The BMC AMI Ops Analytics Agent installation wizard opens.

  5. Review the introduction and then press Enter to continue.

    Introduction
    ------------

    InstallAnywhere will guide you through the upgrade of OpsAnalyticsAgent
    version 2.5.1.0 to 2.5.5.0.

    Respond to each prompt to proceed to the next step in the installation.  If
    you want to change something on a previous step, type 'back'.

    You may cancel this installation at any time by typing 'quit'.

    PRESS <ENTER> TO CONTINUE: 

  6. Review the upgrade summary and then press Enter to continue.An example of upgrade summary is as follows:

    Upgrade Summary
    ---------------

    Please Review the Following Before Continuing:

    Product Name:
        OpsAnalyticsAgent

    Install Folder:
        /root/OpsAnalyticsAgent

    Disk Space Information (for Installation Target):
        Required:      66,123,431 Bytes
        Available: 38,221,754,368 Bytes

    After the upgrading process is complete, the following information is displayed:

    Upgrade Complete
    ----------------

    Congratulations. OpsAnalyticsAgent has been successfully upgraded to:

    /root/OpsAnalyticsAgent

    For additional information, please refer the installation log directory at /root/OpsAnalyticsAgent/_OpsAnalyticsAgent_installer/InstallerLogs/

    Use the following commands to stop, start or get the status of BMC AMI Ops Analytics Agent service

    Status:
    systemctl status BMC-AMI-OpsAnalyticsAgent.service

    Stop:
    systemctl stop BMC-AMI-OpsAnalyticsAgent.service

    Start:
    systemctl start BMC-AMI-OpsAnalyticsAgent.service

  7. Press Enter to exit the installer. 

Where to go from here

To start the analytics components, see Starting-and-stopping-analytics-components.

To troubleshoot the installation of analytics components, see Troubleshooting.

Important

After upgrading the BMC AMI Ops Analytics Datastore and BMC AMI Ops Analytics Agent components, you can check their statuses on the Product Health page.

 

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