Skip to Content

Writer instructions

Page title

For most spaces, this page must be titled Space announcements.

For spaces with localized content, this page must be titled Space announcements l10n.

Purpose

Provide an announcement banner on every page of your space.

Location

Move this page outside of your home branch.

Guidelines

Information
Limited support BMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Ops Monitor for IP 3.9.

Service levels view

BMC AMI Ops Monitor for IP

 provides the information that you need to ensure that you are meeting your service level agreements (SLA). An SLA is an essential tool for building accountability into the provider/customer relationship and for measuring the provider's performance.

An SLA policy contains the following information:

  • Services (and service levels) that users should expect
  • Describes user responsibilities in addressing problems
  • Defines problem-resolution paths
Warning

Note

To use the Service Level Agreement Policy view, you must be running the Policy Server (PAGENT).

The following table describes the views that provide detailed information about your service levels.

View

Description

CACHE

Displays the network status of the local host and provides statistics about Fast Response Cache Accelerator.

The statistics are displayed for each listening socket that is configured for Cache Accelerator support. This view helps you to analyze application access availability, to monitor service level events, and to ensure that you are meeting your SLA, access the Service Level Agreement Policy view (SLAP). The following are available in this view:

  • Displays Fast Response Cache Accelerator statistics
  • Provides information for web cache analysis
  • Provides a hyperlink to BMC AMI Ops Monitor for MQ Application Server

SLAP

Displays SLA policy statistics

EZRESP

Provides menu access to response-time information, including subnet response time summary information

Related topics

Using-views

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC AMI Ops Monitor for IP 3.8