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Performing diagnostics
In
BMC AMI Ops Monitor for IP
, you can perform actions that provide diagnostic information.
When performing a ping in the Ping view, you can control the ping by also specifying the size of the ping (up to 65 kilobytes) and the number of repetitions (up to 32 echo messages).
Pings help you determine the following information:
- Network connectivity (whether the IP address is considered valid)
- Destination host status (whether the destination host is operational)
- Network loading and speed (how long it takes the replies to return)
- Network errors (percentage of packets that are lost)
In the Traceroute Information view, you can perform a traceroute and view information about the traceroute. Traceroute information helps you pinpoint delays in your network.
A traceroute is a series of pings that progress outward in incremental hops from the BMC AMI Ops Monitor for IP product address space (PAS) to the final destination for which the trace was requested. By default, each hop is sent three requests; the time taken to respond is determined from these requests.
In the Packet Tracing views, you can quickly start, stop, write, or display a trace on a packet. The Packet Tracing views provide all of the TCP/IP header and packet data to help you diagnose a problem on your network.
- In the Packet Tracing view, multiple active traces are available for TCP/IP stacks. If a packet matches the filter for multiple traces on a given TCP/IP stack, it can be traced for each started packet trace that it matches.
- In the Packet Tracing view, you can write a RAW packet trace to a data set in the raw IBM component trace format. This file is used as input into interactive problem control system (IPCS) to format the packet trace output, or to any other IBM utilities (for example, Stayton formatter). This file is also sent to IBM as diagnostics for debugging purposes.
- In the Packet Tracing view, you can write a packet trace to a data set in SNIFFER format. This file is used as input into Wireshark.
- In the Packet Headers view, you can display header information for packets that were traced. The packet headers will be written to BMC AMI Ops history files. The Log Packet Hdrs field must be set to YES when the packet trace is started.
- In the Socket Tracing views, you can start, stop, write, or display a trace on a socket. The Socket Tracing views provide detailed information about a socket call, including all socket parameters and return codes.
The following table describes the views that provide detailed information about pings, Packet Traces, Socket Traces, and traceroutes.
Diagnostics views
View | Description |
|---|---|
PINGT | Ping Table view where you can add PING entries |
PINGD | Displays information about a ping that you have performed |
PKTTRACD | Displays details about a packet that has been traced |
PKTTRACF | Lets you specify the filtering parameters for displaying or writing packet traces |
PKTTRACE | Lets you start, stop, write, or display a trace on a packet |
PKTTRACH | Displays details about packet headers for packets that have been traced |
SKTTRACD | Displays details about a socket that has been traced |
SKTTRACF | Lets you specify the filtering parameters for displaying or writing socket traces |
SKTTRACE | Lets you start, stop, write, or display a trace on a socket |
TRACERTE | Lets you perform a traceroute, and then displays information about the traceroute |
TRACED | Displays information about the number of hops that were required to trace the IP address, and the time (reported in hundredths of a second) that was required to perform each hop |
Trace analyzer
With BMC AMI Ops Monitor for IP, you can quickly diagnose a network problem by running a packet trace and displaying packets or offloading the Packet Trace to a file.
The trace analyzer function provides an in-depth analysis of the packets. This includes a detailed analysis of all the TLS handshaking messages that establish a secure connection between the client and server. The user can view the cipher suites, session identifier, protocol version, certificates, and other data exchanged during the handshake process.
As you may be required to secure all TCP connections, failures from the SSL/TLS negotiation between the client and server are common and requires diagnosis. The trace analyzer highlights all handshaking failures such as expired certificates, revoked certificates, and invalid protocols.
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