Managing notifications

To set up your email account for notifications

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Click Setup SMTP.
   

4. In the Setup SMTP dialog, set the following:

   Field	Description
   TLS/SSL required	Indicates if your email server requires TLS/SSL authentication
   Host Name	IP Address or FQDN of your email server
   Port	Port number of your email server
   Authorization required	Indicates if authorization is required to access the email server If you select this, you need to enter a valid Username and Password for the email server. Warning Important The Password you enter here is not saved. To permanently update, modify the password in the amipdt.properties file.

5. Click Save.

   Success

   Best Practice
   Emails are sent out as No Reply emails. We recommend that you configure filtering rules on your POP server to filter replies and bounced emails.

6. Proceed with To customize email notifications.

To customize email notifications

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Click Customize Email.
   

4. in the Customize Email dialog, enter the following:

   Field	Description
   Sender Email Address	Sender email address used to send email notifications
   Email Subject	Subject of the notification emails

5. Click Save.

To set the email notification threshold

By default, email notifications are sent five minutes after an event is opened. Events are active three minutes before they are opened.

You can modify the amount of time an event must be open before the product issues the initial email, as follows:

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Clicknext to Initial Notification Threshold and select any value between 0 and 60 minutes. 

To set the email frequency

By default, email notifications are sent when an event is opened or closed, and every 30 minutes, as long as an event stays open. You can modify the frequency of emails while an event remains open, as follows:

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Clicknext to Update Frequency and select a value between 0 and 60 minutes.
   If you select 0, email notifications are still sent when an event is opened or closed, but no email notifications are sent as long as the event remains open.

To add a subscription for system events notifications

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Under Email Notification, select System Events to trigger notifications for events.
4. Click Add Subscription.
5. In the Enter recipient email addresses (separated by commas) field, add the email addresses.
   
6. Select an event type notification from the following options:
   • All Events: Triggers notification for current and new events that are added from the Db2 data sharing group, Db2 subsystem, LPAR, and IMS.
   • All Db2 Data Sharing Groups & Db2 Subsystems: Triggers notification for Db2 data sharing groups and Db2 subsystems events.
   • All Sysplexes & LPARs: Triggers notification LPARs events.
   • IMSplex & IMS Member: Triggers notification for IMS events.
     You can also select an individual Db2 data sharing group, Db2 subsystem, Sysplex, LPAR, IMSplex, or IMS.
7. Use the search option to filter the Db2 data sharing groups, Db2 subsystems, LPARs, and IMS.
8. To add a notification threshold for a subscription, under Initial Notification Threshold, select a value.
   If you change or modify this value, it overwrites the global initial notification threshold value for the subscription.
9. To add subscription frequency, under Update Frequency, select a value.
   If you change or modify this value, it overwrites the global frequency value for the subscription.

10. To add the addresses to the recipient list, click Save.

To add a subscription for product health status notifications

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Under Email Notification, select Product Health Status to trigger notifications when one of the following critical components or subcomponents is either down or resumes operation:
   • SMF Record Handler
   • BMC AMI Manager Database
   • BMC AMI Manager
   • Docker Container for KPI Graphs
   • Docker Container for PostgreSQL
   • Scoring Engine
   • TOMCAT REST Interface
4. Click Add Subscription.
5. In the Enter recipient email addresses (separated by commas) field, add one or more email addresses.
6. To add the addresses to the recipient list, click Save.

To delete email addresses

Clicknext to the email address and select Delete.

To edit email addresses

Clicknext to the email address and click Edit.

To set the WTO notification threshold

By default, WTO notifications are sent immediately when an event is opened. Events are active three minutes before they are opened.

You can modify the amount of time an event must be open before the product issues the initial notification, as follows:

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Click Write To Operator (WTO).
4. Click Edit next to Initial Notification Threshold.
5. Select a value between 0 and 60 minutes. 
6. Click Save.

To add the route codes

Route codes send system messages to your consoles where they are displayed. To send a message to more than one console, you can assign more than one route code. For more information about route codes, see your IBM documentation on routing and descriptor codes.

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Click Write To Operator (WTO).
4. Add route codes in the Enter Route Codes box. Separate codes by commas. You can enter a maximum of 16 route codes. between 1 and 128.
   
5. Click Add.

To delete the route codes

1. On the title bar, click Administration . 
2. From the menu on the left side of the dialog box, select General Settings > Notifications.
3. Click Write To Operator (WTO).
4. Click the X next to the route code you want to delete.