Enabling BMC AMI Assistant

BMC.AMIOPS.SPE2501

The BMC AMI Assistant uses generative AI (GenAI) to solve challenging problems, bridge knowledge gaps, and accelerate innovation. It is currently activated for the Probable Cause Analysis (PCA) feature. It explains the selected event classification path.

 

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Configuring-after-installation

To set up and enable BMC AMI Assistant

  1. To set up BMC AMI Assistant, see Integrating.

  2. On the BMC AMI AI Manager console, under AI Services Settings, select Integration Settings.
  3. On the BMC AMI Ops Insight card, click Provision.
  4. Click Download Connection Details.
    Once the download is complete, you get an Integration provisioned successfully message.
  5. From the connection details file, add the following properties to <installPath>/ aoidata/aoiinst/conf/amipdt.properties:
    1. CPE_URL=<Integration path from the connection details file:<protocol>://<host>:<port>
      For example, http://bcx-tst-3ed1b31:8000
    2. CPE_TOKEN=<Integration key from the connection details file>
  6. Restart your BMC AMI Ops Insight started task.

To use the BMC AMI Assistant in PCA

  1. From the Active Events, KPI Group Status, Timeline, Historical Events, or Exception options, go to the Probable Cause Analysis page.

    image-2024-12-19_21-51-29.png
     
  2. Under Event Classification, select an event classification and then select a Filter Casual Path check box and select a path, or click on a blinking node.
  3. From the Filter Casual Path list, enable a Classification Path.
    The BMC AMI Assistant explains that path. 
    image-2024-12-19_21-59-48.png
    Similarly, you can enable other classification paths to see their description.
    Enabling Linear View displays the explanation in a horizontal format. 
    image-2024-12-19_21-56-20.png

 

 

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