Managing notifications


You can set up BMC AMI Ops Insight to send email notifications about events in your environment. You can also set up Write To Operator (WTO) notifications for your operator console. 

image-2024-11-19_17-47-33.png

To set up your email account for notifications

Important

If you do not set up your email account, and leave the default settings, BMC AMI Ops Insight does not send email notifications.

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Click Setup SMTP.
    Setup_SMTP.png
  4. In the Setup SMTP dialog, set the following:

    Field

    Description

    TLS/SSL required

    Indicates if your email server requires TLS/SSL authentication

    Host Name

    IP Address or FQDN of your email server

    Port

    Port number of your email server

    Authorization required

    Indicates if authorization is required to access the email server If you select this, you need to enter a valid Username and Password for the email server.

    Important

    The Password you enter here is not saved. To permanently update, modify the password in the amipdt.properties file.

  5. Click Save.

    Best Practice
    Emails are sent out as No Reply emails. We recommend that you configure filtering rules on your POP server to filter replies and bounced emails.

  6. Proceed with To customize email notifications.

To customize email notifications

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Click Customize Email.
    Customize_Email.png
  4. in the Customize Email dialog, enter the following:

    Field

    Description

    Sender Email Address

    Sender email address used to send email notifications

    Email Subject

    Subject of the notification emails

  5. Click Save.

To set the email notification threshold

By default, email notifications are sent five minutes after an event is opened. Events are active three minutes before they are opened.

You can modify the amount of time an event must be open before the product issues the initial email, as follows:

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Clickimage-2024-11-19_18-3-45.pngnext to Initial Notification Threshold and select any value between 0 and 60 minutes. 

To set email frequency

By default, email notifications are sent when an event is opened or closed, and every 30 minutes, as long as an event stays open. You can modify the frequency of emails while an event remains open, as follows:

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Clickimage-2024-11-19_18-3-45.pngnext to Update Frequency and select a value between 0 and 60 minutes.
    If you select 0, email notifications are still sent when an event is opened or closed, but no email notifications are sent as long as the event remains open.

To add subscription

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Under Email Notification, click Add Subscription.
  4. In the Enter recipient email addresses (separated by commas) field, add the email addresses.
    image-2024-11-19_10-53-39.png
  5. Select an event type notification from the following options:
    • All Events—Triggers notification for current and the new events that are added from the Db2 data sharing group, Db2 subsystem, and LPAR.
    • All Db2 Data Sharing Groups & Db2 Subsystems—Triggers notification for current and the new events that are added from the Db2 data sharing group and Db2 subsystem.
    • All Sysplexes & LPARs—Triggers notification for current and the new events that are added from the Sysplexes and LPARs.
      You can also select an individual Db2 data sharing group, Db2 subsystem, Sysplex, or LPAR.
  6. Use the search option to filter the Db2 data sharing groups, Db2 subsystems, or LPARs.
  7. BMC.AMIOPS.SPE2501To add a notification threshold for a subscription, under Initial Notification Threshold, select a value.
    If you change or modify this value, it overwrites the global initial notification threshold value for the subscription.
  8. BMC.AMIOPS.SPE2501To add subscription frequency, under Update Frequency, select a value.
    If you change or modify this value, it overwrites the global frequency value for the subscription.
  1. To add the addresses to the recipient list. click Save.

To delete email addresses

Clickimage-2024-11-19_17-38-55.pngnext to the email address and select Delete.

To edit email addresses

Clickimage-2024-11-19_17-38-55.pngnext to the email address and click Edit.

To set the WTO notification threshold

By default, WTO notifications are sent immediately when an event is opened. Events are active three minutes before they are opened.

You can modify the amount of time an event must be open before the product issues the initial notification, as follows:

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Click Write To Operator (WTO).
  4. Click Edit next to Initial Notification Threshold.
  5. Select a value between 0 and 60 minutes. 
  6. Click Save.

To add route codes

Route codes send system messages to your consoles where they are displayed. To send a message to more than one console, you can assign more than one route code. For more information about route codes, see your IBM documentation on routing and descriptor codes .

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Click Write To Operator (WTO).
  4. Add route codes in the Enter Route Codes box. Separate codes by commas. You can enter a maximum of 16 route codes. between 1 and 128.
    Enter_Route_Codes.png
  5. Click Add.

To delete route codes

  1. On the title bar, click Administration Gear Icon.PNG
  2. From the menu on the left side of the dialog box, select General Settings > Notifications.
  3. Click Write To Operator (WTO).
  4. Click the X next to the route code you want to delete.
    Delete_route_code.png

 

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