Handling Exceptions

BMC AMI Ops Insight actively monitors the system parameters. If it detects an anomaly in a monitored Exception KPI, it flags it for inclusion in active events and monitoring statistics. Exceptions are deviations from normal on specific KPIs that require immediate attention. For Exceptions, the actual KPI name is listed; they are not included in KPI Groups. Exceptions do not show as trends that indicate if they are getting better or worse. 

Related topic

Administering

Exception KPIs that are not monitored are ignored by the application and are not included in any events or statistics.

By default, all Exception KPIs are monitored. 

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To set exception monitoring

  1. Click the Administration icon Gear Icon.PNG in the title bar. 

  2. Click Scoring Preferences > Exception Handling in the menu on the left side.
    The Exception Handling page displays exception KPIs for the z/OS and Db2 exceptions:

    Field

    Description

    Exception KPI

    Name of the exception KPI

    Description

    Brief description of what an exception on the specific KPI indicates

    Monitored

    Switch to enable or disable monitoring for an exception KPI

    Last Edit

    Date on which the monitoring setting was modified, and the username of the user who modified it

    Select All

    Switch to enable or disable monitoring for all the z/OS or Db2 exception KPIs

  3. Switch monitoring on or off for the KPIs.
  4. When you are finished, click Submit.

Any KPIs that have Monitored turned off are not included in events and are not included in historical statistics. No data is retained for Exceptions KPIs while their monitoring is disabled. 

 

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