Viewing history
On the Historical page, you can view the history of events and exceptions for your system to see if you have any trends or common patterns that may point to a recurring problem. To help you focus on what you need, you can filter the events and exceptions, and you can download the data for further analysis.
Note
The Historical page does not refresh automatically. To refresh the page, click the refresh button (
).
The following information is displayed on the Historical - Events tab:
Field | Description |
|---|---|
Subsystem | Subsystem where the event occurred For sharing-group level events, a dash is displayed here. Events that include Exceptions are indicated by a red dot. |
Sharing Group | Sharing group where the event occurred or sharing group of the subsystem where the event occurred |
Event ID | Unique ID of the event The Event ID is made up of the Subsystem name, the Sharing Group, and a timestamp. |
Event Start | Time and date when the event started |
Event End | Time and date when the event ended |
Total Duration | Amount of time the event lasted |
To filter historical events
You can filter the data displayed on the Historical page to show you more focused information as follows:
- Click the filter icon (
) next to the Subsystem or Sharing Group headings. - Select the Subsystems and Sharing Groups for which you want to see events.
To view details of an event
In the Action column of the table, click Actions and select View Details . The details of the event are displayed in the same way as on the Active Events page. See Investigating-events for more details.
To view an event on the timeline
In the Action column of the table, click Actions and select View within Timeline. The event is shown on the Timeline tab of the System Status page, highlighted by a pulsing grey border. If the event lasted for a while, you are taken to the beginning of the event.
For details on viewing events on the timeline, see Viewing-system-status.
The Historical - Exceptions tab displays Exceptions that are part of closed events and Exceptions that are not associated with an event. Exceptions for events that are still open are not displayed.
The following information is displayed on the Historical - Exceptions tab:
Field | Description |
|---|---|
Subsystem | Subsystem where the Exception occurred |
Sharing Group | Sharing group where the Exception occurred |
KPI | KPI of the Exception |
Event ID | If the Exception was part of an event, this is the unique ID of the event. The Event ID is made up of the Subsystem name the Sharing Group and a timestamp. |
Description | Description of what occurred to cause the Exception |
First Detected | Time and date when the exception was detected |
To filter historical Exceptions
You can filter the data displayed on the Historical page to show you more focused information as follows:
- Click the filter icon () next to the Subsystem, Sharing Group, KPI, or Event ID headings.
- Select the criteria for which you want to see exceptions.
To view details of an event
In the Action column of the table, click Actions and select View Details. The details of the event are displayed in the same way as on the Active Events page. See Investigating-events for more details.
To view an event on the timeline
In the Action column of the table, click Actions and select View within Timeline. The event is shown on the Timeline tab of the System Status page, highlighted by a pulsing grey border. If the event lasted for a while, you are taken to the beginning of the event. You do not necessarily see the time when the Exception occurred.
To download historical data
To download a CSV file of data for the events displayed on the Historical page, click the Export CSV button (
).