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Examining alarms in the BMC AMI Ops UI


Important

The information in this topic is relevant for version 1.1.00 of the BMC AMI Ops User Interface. If you are running version 2.0.00 of BMC AMI Ops User Interface, seeBMC AMI Ops UI 2.0.

BMC AMI Ops User Interface collects alarm information from the BMC AMI Ops products.

For each alarm, you can see the following information:

Column

Description

Current Severity

Current severity of the alarm

Severity History

Alarm severity over previous evaluation cycles

The history is presented from left to right, with the current severity on the right-most side of the chart. The evaluation cycle is set in the product and is typically 60 seconds.

Alarm severity is represented by colored bar indicators:

  • Informational (blue)


  • Minor and Warning (yellow)


  • Major and Critical (red)


A gray bar means the alarm was not triggered in that evaluation cycle.

Severity Duration

Amount of time the alarm has been at the current severity

Alarm Name

Alarm name and hyperlink to open alarm details

Text

Text of the alarm

Severity Start Time

Time of day the alarm started at the current severity

Target

Target host name

Technology

Technology that triggered the alarm

Message ID

ID of the exception message contained in the alarm message

Context

Context of the product

Link

Hyperlink name of a view with details about the alarm

Right-click the hyperlink to see the view name and the filter, sort, or period that are applied to the view.

Click the hyperlink to go directly to the view. The item that triggered the alarm is highlighted.

Alarms are refreshed every minute.

This topic presents the following information and tasks about examining alarms in the BMC AMI Ops User Interface:

Before you begin

Log in to the BMC AMI Ops User Interface client.

To sort alarms

By default, alarms are sorted by severity—most severe at the top—and then by start time—most recent at the top.

  1. Click the sort indicator in the column header to sort the column in ascending order (from lowest values to highest values).
  2. Click the column header again to reverse the sort.
  3. Click the column header a third time to cancel the sort.

You can sort up to four columns. The sort order of the column is displayed as a number by the sort buttons.

If you click to sort a fifth column, the first column sort is canceled, and the order shifts.

To filter alarms

  1. From the BMC AMI Ops User Interface, click Alarms on navigation bar at the top of the window.
  2. In the box under the column heading, filter numeric values or by character matching:
    • For numeric data, enter the operator and value you want to show. The operator must be to the left of the filter value.

      Operator

      Description

      =

      Equals

      >=

      Greater than or equal to

      <=

      Less than or equal to

      >

      Greater than

      <

      Less than

    • For character data, enter a string or partial string. The filter is not case sensitive.
      Filtered results show any match to the string, whether at the beginning, middle, or end of the value.

To examine the details of an alarm

  1. From the BMC AMI Ops User Interface , click Alarms on the navigation bar at the top of the window.
  2. To see full details for a single alarm, click the hyperlink in the Alarm Name column.

    Click image to enlarge.
    opsui_alarmDetails.png

    Tip

    Use the breadcrumbs at the top of the window to return to the Alarms window from an alarm details view:

    opsui_breadcrumbs_alarm-details.png

  3. To see the view that is related to an alarm, from the Link column, do one of the following actions:
    • Click a hyperlink to launch the view. The item that triggered the alarm is highlighted:

      highlight_viewCell.png

    • Right-click the hyperlink to see the name of the view and the query details for the view. Click the view name to open the view:
      opsui_linkViewQuery.png


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*