Message automation request form

Console operators can use this form to request message automation for messages that are not yet managed by a BMC AMI Ops Automation Rule. For the form instructions, see Form instructions.

Form instructions

Column	Description
Message ID	Specify the message ID or the first word of the message (all characters prior to the first blank). Optionally, provide the entire message in the Notes column, print the message from the console, or record the time the message was issued, so it can be located it in the SYSLOG
Action	Specify the action that you want performed when the message is issued. Choose one of the following actions or provide your own action:
	Suppress	The message is not needed. Indicate whether the message currently appears on the z/OS console or the Alerts display in the Notes column.
	Alert	The message is important and should appear on the Alerts display. Indicate the priority or color of the alert and the alert queue in the Notes column: CLEAR = GREEN INFO = LTBLUE WARN = DKBLUE MINOR = YELLOW MAJOR = PINK CRITICAL = RED
	Change Alert
	Reply
	Action
	Other
Notes	Provide any additional helpful information.

Example

This example shows a possible Automation Request Form for this sample automation request:

Suppress the message $ HASP000 OK
Reply WAIT to the message IEF238D REPLY DEVICE NAME, 'WAIT', OR 'CANCEL'
Issue an alert for the message DFH507 CICS IS UNDER STRESS

Message ID	Action	Notes
$HASP000	Suppress	$HASP000 OK currently appears on the console
IEF238D	Reply	WAIT
DFH507	Alert	CRITICAL priority (red), CICS Queue

Message automation request form

Form instructions

Example

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