Viewing an alert summary
The BMC AMI Capacity Reporting nightly process creates the alert summary on the Smart Dashboards. After all the data is populated into the BMC performance database, the nightly process runs at the scheduled time to update the alert statuses in the Smart Dashboards.
For more information, see Updating-the-CDB-Automator-script-to-run-the-daily-processes.
Nightly process and alerts
The nightly process reevaluates all workflows based on the Dynamic Date Timespan field.
- Each time the nightly process runs, it retrieves new data from the database and makes this new data available to both the workflow report view and the dashboard.
- To reevaluate all alert rules specified in the category and metrics charts, apply them to the reevaluated result and generate alerts (if any).
By default, all workflows associated with dashboards are reevaluated and all other workflows are skipped.
Generating alerts
To generate alerts, the nightly process reevaluates the alert rules attached to workflows with the latest data. The statistical boundaries that you specify in the Banding option in the Filter Action > Advanced Filter Options defines the alerts boundaries. Each alert rule works for one category and one metric. The alerts generated by the nightly process are displayed in the Dashboard Alert Summary dialog box on the Smart Dashboards.
For more information on banding, see Using-the-Banding-and-the-Min-Max-options.
To view a summary of the alerts triggered for workflows
- Click Alert Summary.
- In The Dashboard Alert Summary dialog box, click a report view to see the corresponding chart.
- To open the associated workflow, , click the workflow name hyperlink.
- To investigate an issue, click
in an alert.
- To open the associated workflow, click the alert window Start or End date hyperlinks.
The associated Report View is displayed and the alert window is highlighted in the chart. - To open the associated workflow, click the Alert Window object hyperlink.
The associated report view is displayed and the alert window is highlighted in the chart. The statistical band for the selected object is also displayed.
For more information on attached alert rules, see Managing-alerts.