Installing BMC AMI Capacity Database Web Services
Before you set up the BMC AMI Capacity Database Web Services:
Make sure that version 2.3.00 ofUniversal Information Exchange component is installed.
- Close all open files and applications. If the installation program cannot overwrite certain system files, you might have to restart your computer when the installation is complete.
To install Capacity Database Web Services
- Perform one of the following actions:
- If you have downloaded the product from the Electronic Product Distribution (EPD) facility, navigate to the folder in which the installation files were saved.
- If you have received a physical product shipment, insert the Capacity Database Web Services installation CD into a CD drive.
In the Capacity Database Web Services folder, double-click the setup.exe file.
- On the Welcome page, click Next.
- Read the license agreement and click Yes.
- Review the Readme file and click Next.
- On the Choose Destination Location page:
- If BMC AMI Capacity Database Web Services is not installed, perform one of the following options:
- Click Next to accept the default location.
- Click Browse to choose a different location.
The destination location identifies the folder in which to install Capacity Database Web Services product files. The default 64-bit OS destination folder is C:\Program Files (x86)\BMC Software\CDB.
If BMC AMI Capacity Database Web Services is installed, the following page displays the destination location of BMC AMI Capacity Database Web Services. This location cannot be changed.
The IIS Application Pool and Windows Service Identity page is displayed as follows:
- If BMC AMI Capacity Database Web Services is not installed, perform one of the following options:
- On the IIS Application Pool and Windows Service Identity page, perform the following actions:
- Select an account under which the Capacity Database Web Services should run.
You can select either Local System Account or Specific User Account. The specific user account must have Log On As A Service rights. - Enter the Domain\Username and password for the account.
- Click Test User Account to verify the credentials.
- Click IIS Advanced Options.
The IIS Advanced Options page displays the IIS configurations that exist on the machine. From the list, select the IIS Web Site, Port Number, and the protocol, then click OK.
If you are still using the HTTP protocol, the following warning is displayed:
- On the IIS Application Pool and Windows Service Identity page, specify the fields and click Next.
The Start Copying Files page is displayed.
- Select an account under which the Capacity Database Web Services should run.
- Review your entries on the Start Copying Files page and click Next to begin the installation.
The Setup Status page displays a progress bar that indicates the progression of the installation process. - During the installation, the Capacity Database Web Services detects the Microsoft Windows firewall.
When prompted, configure the firewall based on the following options:- If you want the installation program to add all necessary entries to the firewall, click YES.
If you want to enter the firewall settings manually, click NO.
Use the following table to complete the configuration:
Firewall setting
Value
Rule Type
Port
Direction
Inbound/Outbound
Program
CDBWorkflowService.EXE
Protocol and ports
TCP All local ports
Action
Allow connection
Profile
Domain/Private
Name
CDBWorkflowService
- Click Finish.
If prompted, restart your computer.
To configure BMC CDB Services Binding Information
Perform this procedure if the CDB Services Binding Information page is displayed while you are installing Capacity Database Web Services.
- In the CDB Server field, enter the SSL certificate’s common name in the form of a fully qualified domain name.
- Click Test CDB Connection to verify the connection, then click OK.