Viewing an alert summary

The Smart Dashboards enables you to view an alert summary. 

The BMC AMI Capacity Reporting nightly process creates the alert summary on the Smart Dashboards. After all the data is populated into the BMC performance database, the product runs the nightly process. Typically, the nightly process is scheduled to run nightly so that it can update all the workflows associated with dashboards and update the alert statuses on the Dashboard Alert Summary dialog box.

For more information, see Updating-the-CDB-Automator-script-to-run-the-nightly-process.

Related topic

Working-with-Smart-Dashboards

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Nightly process and alerts

The nightly process reevaluates all workflows based on the Dynamic Data Timespan field.

Important

Only Workflow report views with dynamic time spans are reevaluated by the nightly process.

  • Each time the nightly process runs, it retrieves new data from the database and makes this new data available to both the Workflow report view and the dashboard.
  • To reevaluate all alert rules specified in the category and metrics charts, apply them to the reevaluated result and generate alerts (if any).

  • By default, all workflows associated with dashboards are reevaluated and all other workflows are skipped.

    Important

     Using the -w command line flag includes all Workflows regardless of whether they are associated with a dashboard or not.

Generating alerts

To generate alerts, the nightly process reevaluates the alert rules attached to workflows in the alert rule editor with the latest data. The statistical boundaries that you specify in the Banding option in the Filter Action > Advanced Filter Options defines the alerts boundaries. Each alert rule works for one category and one metric. The alerts generated by the nightly process are displayed in the Dashboard Alert Summary dialog box on the Smart Dashboards.

For more information on banding, see Using-the-Banding-and-the-Min-Max-options.

To view the alert summary

Perform the following steps to view information about the alerts triggered for the workflows:

Click Alert Summary. 
The Dashboard Alert Summary dialog box is displayed. Click on a report view to see the corresponding chart.
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Click on the workflow name hyperlink to open the associated workflow (only as Dashboard Alert Summary).

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Click on the Report View hyperlink to open the associated workflow and activate the selected report view.

Click image-2023-5-16_10-17-33.pngin an alert to investigate an issue.
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Click on the alert window Start or End date hyperlinks to open the associated Workflow. It activates the associated Report View and highlights the alert window in the chart.

Click on the Alert Window object hyperlink to open the associated Workflow. It activates the associated report view and highlights the alert window in the chart. It also displays the statistical band for the selected object.

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For more information on attached alert rules, see Managing-alerts.

 

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