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Topaz Workbench license

Topaz Workbench

users can check out a license to enable

Topaz Workbench

functionality. By default, the checkout period lasts 10 hours but can be changed. Refer to the Compuware Enterprise Services Administration online help for information on changing the checkout period.

The

Topaz Workbench

license is validated whenever

Topaz Workbench

is launched, and manually when desired. Refer to the Topaz-Workbench-Installation-Guide for information on the initial license setup.

To address a license failure message when

Topaz Workbench

is launched

  1. On the Topaz Workbench License dialog box that appears, click Preferences. The Enterprise Services page of the Preferences dialog box appears.
  2. In the URL field, enter the URL for

    CES

    , then click Test Connection. If a message appears indicating that the connection is not successful, click OK, enter a valid URL, then click Test Connection again.
  3. Click OK. The Topaz Workbench License dialog box appears again.
  4. Click Checkout.

To set the URL for

CES

  1. From the Help menu, select Topaz Workbench Licensing.

    Important

    If the 

    CES

     server has been set up to require credentials for authentication, depending on the type of credentials required, a prompt to enter credentials may appear. However, no prompt appears if the user previously opted to save credentials or is already logged in for the current 

    Topaz Workbench

     session.

  2. Click Preferences. The Enterprise Services page of the Preferences dialog box appears.
  3. In the URL field, enter the URL for

    CES

    , then click Validate Connection. If a message appears indicating that the connection is not successful, click OK, enter a valid URL, then click Validate Connection again.
  4. Click OK.

To check the status of the license

From the Help menu, select Topaz Workbench Licensing. The Topaz Workbench License dialog box appears, showing whether the product is licensed as well as when the license was checked out and when it expires.

Important

If the 

CES

 server has been set up to require credentials for authentication, depending on the type of credentials required, a prompt to enter credentials may appear. However, no prompt appears if the user previously opted to save credentials or is already logged in for the current 

Topaz Workbench

 session.

To renew the license checkout

  1. From the Help menu, select Topaz Workbench Licensing. The Topaz Workbench License dialog box appears.

    Important

    If the 

    CES

     server has been set up to require credentials for authentication, depending on the type of credentials required, a prompt to enter credentials may appear. However, no prompt appears if the user previously opted to save credentials or is already logged in for the current 

    Topaz Workbench

     session.

  2. Click Renew. The current license is released and an attempt is made to check out another license. If a failure message appears, resolve the reason for the checkout failure.

To resolve checkout failures

Checkout failures are caused by the following:

  • An inaccurate URL
  • An expired license
  • The web application no longer running
  • The server being down
  • All available licenses are in use

Resolve the cause of the failure and click Try Again.

To enable cloud licensing

A cloud license can be used to access licensed features in

Topaz Workbench

in situations in which a

CES

server is not available to provide these features. If interested in leveraging Compuware's cloud licensing service for

Topaz Workbench

's licensed features, contact your BMC sales representative or contact BMC Support.

  1. To enable cloud licensing once Compuware indicates that it is available, from the Window menu, select Preferences. The Preferences dialog box appears.
  2. Toggle open the Compuware node and select Enterprise Services.
  3. Select the Use Compuware cloud license service for Topaz Workbench licensing check box.
  4. Click OK.


Important

  • We recommend, for long-term use in large deployments, that a

    CES

    server be installed for easier administration of

    Topaz Workbench

    . When a

    CES

    server is available for licensing, the Use Compuware cloud license service for Topaz Workbench licensing check box must be cleared so

    Topaz Workbench

    leverages the

    CES

    server rather than the cloud service for licensing.
  • An internet connection is required to connect to the cloud licensing service and the connection uses HTTPS to encrypt the data transmitted. If a network proxy is required for internet access, from the Preferences menu, select General > Network Connections. On the Network Connections preference page, select the appropriate HTTPS proxy entry and click Edit. Complete the Edit Proxy Entry dialog box by entering the host and port for your proxy server so

    Topaz Workbench

    can connect to the cloud licensing service.

 

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