Advanced Configuration Guide
This section supplements the Installation-and-Configuration-Guide, providing further customization instructions and reference information.
Overview
This document is intended to guide you through any additional tasks involved in installing/updating, configuring, deploying, and troubleshooting Strobe that are not covered in the Installation-and-Configuration-Guide.
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Additional Resources
Refer to these other sources of information about Strobe.
Online Documentation
The Strobe product installation package does not include the product documentation.
Information for BMC Support
If you suspect a Strobeprogram or documentation problem, report the trouble to BMC Support. To help us resolve the problem, please include the following information:
General Information
- Brief description of the issue
- Is it repeatable?
- Does the issue only occur on a specific LPAR or sub-system? If so, please describe.
Strobemeasurement abends:
- Strobesession manager JES log
- StrobeSSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobelog dataset
- Strobesample dataset if available
- Dump if available.
Strobesession manager errors:
- Strobesession manager JES log
- StrobeSSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobelog dataset
- Strobesample dataset if available
- Dump if available.
Strobe/ISPF errors:
- Strobelog dataset
- Screen print of the Strobe/ISPF panel displaying the error message
- An account of the sequence of events leading up to the error
- Strobe/ISPF panel and option chosen
- Complete error message numbers.
Application or region abends:
- JES log from the abending address space
- Strobesession manager JES log
- StrobeSSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobelog dataset
- Strobesample dataset if available
- Dump if available.
Profile generation errors:
- Strobesample dataset
- Profile JES log
- Generated XML if profile generated for iStrobe
- Dump if available.
Profiles with errors in Index Source Support:
- DDIO file
- Compiler SYSPRINT listing showing source program
- Strobemap dataset.
Profiles with errors in SQL Analysis (SQLAF) support:
Resubmit profile job with the following changes:
//SYSIN DD *
DEBUG-4,PF=TRACE=31, <== Add this to the beginning of SYSIN PARMs- Send in the entire output from the profile job.
StrobeDb2/SSA issues:
- Strobesession manager JES log
- StrobeSSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Db2 master address space log (ssidMSTR) from the applicable Db2 subsystem
- Strobelog dataset
- Strobesample dataset if available
- Dump if available.
StrobeMSAS issues:
- Strobesession manager JES log
- StrobeSSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobelog dataset
- Strobesample dataset if available
- Dump if available.
StrobeMNAS issues:
- StrobeMNAS JES log
- z/OS system log for the time when the error occurred
- Dump if available.
Strobedocumentation problems:
- Description of the problem
- Book name and page number or help panel on which you found the problem.
List StrobeModules Using STRMODLS
BMC Support may ask you to run STRMODLS, which is a batch utility designed to list your Stroberun-time modules along with their specific release information.
Sample JCL to execute STRMODLS is provided in member SBMODS of Strobe installation sample library hlq.SSTRSAMP. Edit the JCL according to the comments in the SBMODS member.
Verify that the STEPLIB DD statement contains both your authorized and unauthorized Strobe run-time libraries. Also verify that the dataset name entered in the SBNAMES DD statement contains the list of Strobe module names. Please send the complete job output once STRMODLS has been run.
To make it simpler for you to send this information to BMC Support, Strobe provides a packaging utility. See the User-Guide for more information.
This section provides information about the following topics: