Writer instructions

Purpose

Use this page to display a banner announcement on each page of the space. Create the Space announcements page in the master space, outside of the Home branch.

You can version the Space announcements page to enable different banners to be published into different target spaces, however, the banner that is displayed in the versioned (master) space itself only displays the most recently-published banner.  If you find errors in the banner area of your versioned space and you are sure the Space announcements page is set up correctly, try publishing the page to the same space.

For more information, see Space-announcements-banners.

Removing

When an announcement is no longer needed, remove the BMC Space Banner macro.

Translation

Localized spaces using the L10n Viewport theme must change the name of this page to Space announcements l10n.  See Configuring-the-Scroll-ViewPort-theme-for-translated-spaces.

Usage

Choose one or none of the following BMC Space Banner macros.

If your space requires another kind of announcement, you can use this page in coordination with your team lead and editors.

When should I use a space announcement banner?

Use the space organization announcement after you change the content from a book-like organization (such as User Manual, Configuration Manual, and Administration Guide) to the product model.

Use the latest version announcement to push traffic to later versions. You do not need to add this to every previous version, but if you have a specific reason that you want users to be aware—for example, Google searches show content for an obsolete version—use the banner to help users find a relevant version.

When an announcement is no longer needed, remove the BMC Space Banner macro.

Space announcement This documentation space provides the same content as before, but the organization of the content has changed. The content is now organized based on logical branches instead of legacy book titles. We hope that the new structure will help you quickly find the content that you need.

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about mainframe documentation:

  • How can I get a PDF of selected content in a space?

    Click here to expand...

    If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):

    1. Go to the branch or topic for which you want to create a PDF.

    2. On the toolbar in the upper-right of the window,  clickexport icon.pngand select Export to PDF:

      export_to_PDF.png

      Important

      Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.

    3. In the Exporting PDF dialog box:

      • In the Template box, select one of the following PDF styles:

        • Simple to export a PDF with no cover, table of contents, or index 
          By default, the Simple template exports only the current page.
        • Standard to export a traditional PDF with a cover, table of contents, and index 
          By default, the Standard template exports the current page and its child pages.

        In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

        reference.png


      • In the Export Scope box, select what you want to export:
        • Only this page to export the current page
        • This page and its children to export an entire section (current page and any child topics)
    4. Click Export.

    For more information, see Help for BMC Online Technical Documentation.

  • Where can I get documentation for all BMC mainframe products?

    Click here to expand...

    Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.

    Important

    If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

  • How can I contact BMC Support?

    Click here to expand...

    If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

  • How can I check a product version's support status?

    Click here to expand...

    You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:

    • All versions of the product and their current support levels (full or limited)
    • Dates on which support ends

    You can also find information about the latest support policies on Support Central.

  • Where can I get the security certificates required to transfer files to BMC Support?

    Click here to expand...

    BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. TheSecure File Transfer User Guide for BMC Customers explains how to use the certificate.

    The following table includes the security certificate:

    Certificate

    Validity

    Effective from April 6, 2021, until further notice




Related topics

PDFs-and-videos


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*