Generate a Find and Fix Request

iStrobe allows users to create fix requests to address performance problems identified by iStrobe. These files can be exported as flat files from iStrobe to a local machine and subsequently imported into the BMC AMI DevX Workbench for Eclipse for evaluation.

From this imported fix request file, a Mylyn task or BMC AMI DevX Code Debug for CICS launch configuration can be created. Mylyn is a task management application that is shipped with the Workbench for Eclipse.

Additionally, those iStrobe users with a Workbench for Eclipse license can more directly and automatically submit a fix request for evaluation. These records are submitted directly to the CES repository when a submit request is initiated.

To use this functionality, you must first create an Issue Tracking Configuration in BMC AMI Common Enterprise Services. Refer to Issue Tracking Settings in the BMC AMI Common Enterprise Services Online Help.

Creating an issue request

This procedure creates an issue request by adding the request to your issue tracking system.

1. From any CICS performance report, click . The Submit Fix Request dialog box appears. If you are a licensed Workbench for Eclipse user, you will have an option for selecting your issue tracking system from a drop-down list.
2. In the Issue tracking field, click the drop-down arrow to select the appropriate fix request action. 
3. In the Summary field, provide a very brief summary. Keep the summary short because it also serves as the file name for the fix request. Completing this field is required.
4. In the Description field, provide a more thorough description of the problem. Completing this field is optional.
5. In the Tags field, add any tags to better organize your fix requests for later retrieval. Completing this field is optional.
6. Click the Details ribbon to observe additional details of the fix request.
7. Click OK.

The fix request is generated and saved to your issue tracking system, along with a flat file (.fxr extension) saved as an attachment.

Exporting a fix request

This procedure exports a fix request as a flat file to a local computer.

1. From any CICS performance report, click . The Submit Fix Request dialog box appears.
2. In the Issue tracking field, click the drop-down arrow to select the appropriate fix request action. 
3. In the Summary field, provide a very brief summary. Keep the summary short because it also serves as the file name for the fix request. Completing this field is required.
4. In the Description field, provide a more thorough description of the problem. Completing this field is optional.
5. Click the Details ribbon to observe additional details of the fix request.
6. Click OK.

The fix request is generated as a flat file with a .fxr extension and downloaded to your default downloads directory.