BMC AMI Web Products Installation and Configuration 20.15

This space contains information about the Web Products Installation and Configuration of 20.15 release of the BMC AMI Common Enterprise Services (CES) product.

BMC AMI Common Enterprise Services (CES) is a required web platform component providing common services for both BMC AMI Products for Web and BMC AMI DevX Workbench for Eclipse.

From BMC AMI Common Enterprise Services, you are able to navigate between other installed BMC AMI Products for Web such as: BMC AMI DevX Abend-AID Fault Analytics, BMC AMI Security Session Monitor, BMC AMI DevX Code Pipeline Web, BMC AMI iStrobe Web, BMC AMI Ops Automation for Batch ThruPut Web, BMC Compuware Topaz for Java Performance, and BMC AMI DevX Total Test Web.

Notices

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BMC AMI Web Products Installation and Configuration Guide

BMC AMI Web Products Installation and Configuration.

PDFs

This topic provides access to PDFs that support this product. It also explains how to create your own custom PDFs.

Ready-made PDF of this space

Snapshot	Date	File Size
BMC AMI Web Products Installation and Configuration 20.15	2023/07/06 00:00	995 KB

Legacy PDFs related to this space

The following legacy PDFs provide older product documentation that is not otherwise available in this documentation portal:

Document	Title	Date
PDF	Compuware Web Products Installation and Configuration Guide	2021/01/22 00:00

Creating a custom PDF

If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):

Go to the branch or topic for which you want to create a PDF.
On the toolbar in the upper-right of the window, clickand select Export to PDF:
Important
Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.
In the Exporting PDF dialog box:
- In the Template box, select one of the following PDF styles:
  - Simple to export a PDF with no cover, table of contents, or index
    By default, the Simple template exports only the current page.
  - Standard to export a traditional PDF with a cover, table of contents, and index
    By default, the Standard template exports the current page and its child pages.
  In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
- In the Export Scope box, select what you want to export:
  - Only this page to export the current page
  - This page and its children to export an entire section (current page and any child topics)
Click Export.

For more information, see Help for BMC Online Technical Documentation.

Compatibility for BMC Compuware products

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about mainframe documentation:

How can I get a PDF of selected content in a space?
Click here to expand...
If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
1. Go to the branch or topic for which you want to create a PDF.
2. On the toolbar in the upper-right of the window, clickand select Export to PDF:
  Important
  Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.
3. In the Exporting PDF dialog box:
  In the Template box, select one of the following PDF styles:
  Simple to export a PDF with no cover, table of contents, or index
  By default, the Simple template exports only the current page.
  Standard to export a traditional PDF with a cover, table of contents, and index
  By default, the Standard template exports the current page and its child pages.
  In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
  
  In the Export Scope box, select what you want to export:
  Only this page to export the current page
  This page and its children to export an entire section (current page and any child topics)
4. Click Export.
For more information, see Help for BMC Online Technical Documentation.
Where can I get documentation for all BMC mainframe products?

Click here to expand...

Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.
Important
If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

How can I contact BMC Support?

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If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
How can I check a product version's support status?
Click here to expand...
You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:
- All versions of the product and their current support levels (full or limited)
- Dates on which support ends
You can also find information about the latest support policies on Support Central.
Where can I get the security certificates required to transfer files to BMC Support?

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BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. TheSecure File Transfer User Guide for BMC Customers explains how to use the certificate.
The following table includes the security certificate:
Certificate
Validity
Digicert Global Root G2.txt
Effective from April 6, 2021, until further notice