Advanced Configuration Guide
This section supplements the Installing, providing further customization instructions and reference information.
Overview
This document is intended to guide you through any additional tasks involved in installing/updating, configuring, deploying, and troubleshooting Strobe that are not covered in the Installing.
Information for BMC Support
If you suspect a Strobe program or documentation problem, report the trouble to BMC Support. To help us resolve the problem, please include the following information:
General Information
- Brief description of the issue
- Is it repeatable?
- Does the issue only occur on a specific LPAR or sub-system? If so, please describe.
Strobe measurement abends:
- Strobe session manager JES log
- Strobe SSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobe log data set
- Strobe sample data set if available
- Dump if available.
Strobe session manager errors:
- Strobe session manager JES log
- Strobe SSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobe log dataset
- Strobe sample data set if available
- Dump if available.
Strobe/ISPF errors:
- Strobe data set
- Screen print of the Strobe/ISPF panel displaying the error message
- An account of the sequence of events leading up to the error
- Strobe/ISPF panel and option chosen
- Complete error message numbers.
Application or region abends:
- JES log from the abending address space
- Strobe session manager JES log
- Strobe SSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobe log data set
- Strobe sample data set if available
- Dump if available
Profile generation errors:
- Strobe sample data set
- Profile JES log
- Generated XML if profile generated for iStrobe
- Dump if available
Profiles with errors in Index Source Support:
- DDIO file
- Compiler SYSPRINT listing showing source program
- Strobe map data set
Profiles with errors in SQL Analysis (SQLAF) support:
Resubmit profile job with the following changes:
//SYSIN DD *
DEBUG-4,PF=TRACE=31, <== Add this to the beginning of SYSIN PARMs- Send in the entire output from the profile job.
Strobe Db2/SSA issues:
- Strobe session manager JES log
- Strobe SSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Db2 master address space log (ssidMSTR) from the applicable Db2 subsystem
- Strobe log data set
- Strobe sample dataset if available
- Dump if available.
Strobe MSAS issues:
- Strobe session manager JES log
- Strobe SSA JES log for sites running Db2
- z/OS system log for the time when the error occurred
- Strobe log data set
- Strobe sample data set if available
- Dump if available.
Strobe MNAS issues:
- Strobe MNAS JES log
- z/OS system log for the time when the error occurred
- Dump if available
Strobe documentation problems:
- Description of the problem
- Book name and page number or help panel on which you found the problem
List Strobe Modules Using STRMODLS
BMC Support may ask you to run STRMODLS, which is a batch utility designed to list your Strobe run-time modules along with their specific release information.
Sample JCL to execute STRMODLS is provided in member SBMODS of Strobe installation sample library hlq.SSTRSAMP. Edit the JCL according to the comments in the SBMODS member.
Verify that the STEPLIB DD statement contains both your authorized and unauthorized Strobe run-time libraries. Also verify that the dataset name entered in the SBNAMES DD statement contains the list of Strobe module names. Please send the complete job output once STRMODLS has been run.
To make it simpler for you to send this information to BMC Support, Strobe provides a packaging utility. See the Using-Strobe-to-measure-online-applications-and-batch-programs for more information.
This section provides information about the following topics: