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Related Publications

The e-mail sent as part of an RFN order includes a copy of the Compuware Installer Mainframe Products SMP/E Installation Guide, which gives instructions on how to install Compuware mainframe products.

Preparation for Topaz Workbench installation and post-installation configuration should be done in accordance to this guide.

  • Topaz Workbench Release Notes
  • Topaz Workbench Messages and Codes
  • Topaz Workbench Installation and Configuration

Note

Further configuration information for integrations with Compuware mainframe products is found in the installation and configuration guides associated with those products. See the Install additional Compuware companion products for use with Topaz Workbench for more information.

Customer Support

Compuware provides a variety of support resources to make it easy for you to find the information you need.

Compuware Support Center Website

You can access online information for Compuware products via the Compuware Support Center website at https://go.compuware.com.

Compuware Support Center provides access to critical information about your Compuware products. You can review frequently asked questions, read or download documentation, access product fixes, or e-mail your questions or comments. The first time you access Compuware Support Center, you are required to register and obtain a password. Registration is free.

Contacting Customer Solutions

Phone

  • USA and Canada: 1-800-538-7822 or 1-313-227-5444.
  • All other countries: Contact your local Compuware office. Contact information is available at https://go.compuware.com.

Web

You can report issues via the Quick Link Create & View Support Cases on the Compuware Support Center home page.

Note

Please report all high-priority issues by telephone.

Mail

Compuware Customer Solutions
Compuware Corporation
One Campus Martius
Detroit, MI 48226-5099

Corporate Website

To access Compuware’s site on the Web, go to http://www.compuware.com.

The Compuware site provides a variety of product and support information.

 

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