Accessing the Abend-AID Viewer
The Abend-AID Viewer supports the following access methods:
Access method | Description |
|---|---|
ISPF/PDF | Select the option defined for the Abend-AID Viewer on your ISPF/PDF Report (or other) menu, or execute the CLIST defined for the Abend-AID Viewer. |
VTAM | If your site uses a session manager, the Abend-AID Viewer may be defined as an option that you can select from the application selection (or other) menu. If your site has not defined the Abend-AID Viewer as a menu option, enter the following logon command: LOGON APPLID(applid-name) The parentheses are required as shown. Once you enter the logon command, the Abend-AID Viewer displays the Server Logon screen, which shows your terminal ID in the Userid field by default. Enter your user ID in this field if you want to use the settings established in your user profile. If your site is using external security, you must enter your user ID and password. |
CICS | Enter an AADF transaction command directly from CICS on any blank screen. Your site must be licensed for and have installed Abend-AID for CICS to enable CICS access. |
Abend-AID Web Browser Interface | Enter your site’s URL for the Abend-AID Web Browser Interface in the following format:
See Using Abend-AID web browser interface for information about using this interface. The Abend-AID viewing server must be active on the mainframe in order to use this Web interface. |
For the steps required to establish these access methods, refer to the Advanced-configuration guide.
Fault Summary
The Fault Summary is the first screen displayed after accessing the product through ISPF or VTAM. To select an entire region or region group, place the cursor on the appropriate Region Descriptions name and press Enter. To select either a single entry type or all entries from a region or region group, place the cursor on the appropriate numeric value and press Enter.
COMMAND ===> SCROLL ===> PAGE
==>
Shared Directory/Database... AA.QC.R111.CX85.P2.RPT.SDIR
For a list of databases, select DBLIST
To view the Fault Summary for a specific type, select View
Job Name or CICS MVS IMS/TM Db2 CICS Other
Application Description Trans Batch Trans Reports SVC SVC
*********************** ****** ******* ******* ******* ******* *******
TOTAL ENTRIES 0 106 1 1 2 2
AA111S08 0 0 0 0 1 1
AA111APB 0 2 0 0 0 0
AA111A01 0 1 0 0 0 0
AA111A1C 0 1 0 0 0 0
AA111BKH 0 1 0 0 0 0
AA111BLK 0 1 0 0 0 0
AA111CBC 0 2 0 0 0 0
AA111CB3 0 2 0 0 0 0
AA111CC1 0 1 0 0 0 0
AA111CC2 0 1 0 0 0 0
AA111CC3 0 1 0 0 0 0
AA111CC4 0 0 0 1 0 0
Online Technical Support available at: https://support.bmc.com
To display Copyright/Trade Secret notice select COPYRIGHT
Abend-AID Directory
The Abend-AID Directory lists all entries based on your selection on the Fault Summary. Note the job name, abend code, program, and offset. Press the default RIGHT PF key (PF11) to see the terminal ID, user ID, and other information. Place the cursor on the entry you want to view and press Enter to display the Report Menu.
COMMAND ===> SCROLL ===> PAGE
==>
Shared Directory/Database... AA.QC.R172.CX85.P2.RPT.SDIR
For a list of databases, select DBLIST
M Menu L Lock H Dup History R Recall T Terminate Analysis
S Diag U Unlock I Information E Migrate C Change Priority
D Delete G Messages A Analyze P Print N Contact Information
X Export
Abend
Entry Job Name Code JESID Tran Program Offset Dups Time Da
******* ******** ******** ******** *** ******** ******** **** ********
0000124 BFHRWA0C SNAP J0666503 AADBCS1 000009EE 0 10:54:12
0000123 AA111PH2 SNAP J0665329 AADBCS2 0000064E 0 08:58:38
0000122 AA111DKS S0C7 J0662311 PAYSRT7 00000E7A 0 15:25:03
0000121 AA111DKS SNAP J0662311 PAYSRT7 00000E70 0 15:25:26
0000118 AA111DKS S0C7 J0662121 PAYSRT5 00000E7A 0 15:13:49
0000117 AA111DKS SNAP J0662121 PAYSRT5 00000E70 0 15:13:08
0000112 AA111DKS S0C7 J0661982 PAYSRT5 00000E7A 0 15:00:38
0000111 AA111DKS SNAP J0661982 PAYSRT5 00000E70 0 15:00:02
0000106 AA111DKS S0C7 J0661521 PAYSRT5 00000E7A 0 13:55:47
0000105 AA111DKS SNAP J0661521 PAYSRT5 00000E70 0 13:55:19
Type a line command and press Enter to process it
Directory line commands
Below are the available line commands on the Abend-AID Directory.
For batch/CICS Transaction Reports and SVC Dumps
D | Deletes the entry. |
I | Displays the Entry Information screen. |
M | Displays the Report Menu. |
N | Displays the Contact Information screen. |
P | Prints a complete batch/CICS transaction abend report or a region dump summary report. |
S | Displays the Diagnostic Summary. |
For batch/CICS Transaction Reports only
H | Displays history information for suppressed duplicate dumps |
L | Locks the entry from automatic deletion. |
U | Unlocks the entry for automatic deletion. |
X | Exports the selected Abend-AID report to already specified dataset |
For SVC Dumps only
A | Initiates dump analysis. |
C | Changes the priority for scheduled dump analysis. |
E | Migrates the dump data set. |
G | Displays the Dump Analysis Message Log. |
R | Recalls the migrated dump data set. |
T | Terminates dump analysis. |
Report Menu
The Abend-AID Viewer Report Menu is the central access point for all analysis and storage. Press the default RETURN PF key (PF4) to return to this menu from any other screen. As an alternative, enter the RETURN primary command or the MM fast-path command. Position the cursor on the DIAG mnemonic and press Enter to display the Diagnostic Summary.
OPTION ===>
1 DIAG Diagnostic Summary 5 DB2 DB2 Information
2 PROG Program Information 6 IDMS IDMS Information
3 FILE File Summary 7 MQINFO WebSphere MQ Information
4 IMS IMS Information 8 LEINFO LE Information
A ABREC Abend Re-creation J JESINFO JES2 Information
D DIRECTRY Abend-AID Directory R SRCDIR Source Directory
S SUMMARY Fault Summary U USER User Control Facility
I IMPORT SVC Dump Import C CSSUTIL CSS Utilities
N NEWS Product News X EXIT Exit
Diagnostic Summary
The Diagnostic Summary is the suggested starting point for error resolution. It contains a detailed description of the problem, the failing program, and the probable cause. New with Release 11.1, use the cursor point-and-shoot feature and press Enter at the analysis field to display detailed diagnostics information.
COMMAND ===> SCROLL ===> PAGE
A decimal-divide exception occurred during execution of program CWAADATE.
Analysis of Error
Root cause analysis is available for this abend.
The decimal-divide exception occurred in the following statement:
000077DIVIDE TEST-DATE BY RUN-YEAR GIVING ANN-YEARS
000078REMAINDER NON-ANN-YEARS.
This statement is contained in paragraph 1000-CALC-YEARS-OF-SERVICE in
program CWAADATE.
Current values of fields on this statement:
Level/Field Name Picture/Type Value
01 TEST-DATE 9(6) 072089
Abending Paragraph Summary
The Abend-AID Abending Paragraph generated a report for all the abending paragraphs associated with a specific program name. This can be accessed using the ABENDPAR command followed by a program name.
COMMAND ===> SCROLL ===> CSR
Shared Directory/Database... AA.QC.R172.CX85.P2.RPT.SDIR
For a list of databases, select DBLIST
Entry Program Paragraph Name Dataset Name Source Status
******* ******** ******************************************** ******************************************** **************
0001706 CCAADEMO paragraph 000-BEGIN-PROGRAM SOURCE PRESENT
******************************************************* BOTTOM OF DATA *********************************************************