Space announcement This documentation space provides the same content as before, but the organization of the content has changed. The content is now organized based on logical branches instead of legacy book titles. We hope that the new structure will help you quickly find the content that you need.


BMC AMI DevX Abend-AID 17.02

This space contains information about the 17.02.00 release of the BMC AMI DevX Abend-AID product, formerly known as BMC Compuware Abend-AID.

The BMC AMI DevX Abend-AID product is a failure resolution and fault management solution that enables developers to reduce the tedious and time-consuming task of manually cross-referencing pages of recorded application memory information with pages of application code to understand why an application failure occurred.

BMC AMI DevX Abend-AID intercepts and analyzes application program failures to provide comprehensive fault diagnostics reacting specifically to the type of error, the language of the failing program, and the types of files or databases in use. The product provides diagnostics for Db2, IMS, and IDMS databases as well as COBOL, PL/I, Assembler, C, and VS FORTRAN languages.

Notices Updated 03 Apr 2024

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Legacy notices

Important

The following table provides product notices released before April 1, 2021.

Description

Date

2021/01/06 00:00

Planning

Concepts, architecture, deployment, planning, and system requirements.

Installing

Installation, configuration, and maintenance.

Upgrading

Upgrade process, migration, and configuration.

Using

Procedures for accessing and using BMC AMI DevX Abend-AID, BMC AMI DevX Abend-AID for CICS and Abend-AID Viewer.

Integrating

Integrations with other products.

Messages

Information about the messages and codes.

Troubleshooting

Troubleshooting information that can help you diagnose some common Abend-AID installation problems.
PDFs

This topic provides access to PDFs that support this product. It also explains how to create your own custom PDFs.

Ready-made space PDFs

The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are available for new releases and product updates within seven calendar days of their release. Although these PDFs contain all topics, the online topics might be more current, and the content of some topics might be better suited for online viewing.

Snapshot

Date

File size

2024/07/02 00:00 

17,873 KB


Legacy PDFs related to this space

The following legacy PDF provides older product documentation that is not otherwise available in this documentation portal: 

Document

Title

Date

BMC Compuware Web Products Installation and Configuration Guide

2021/03/31 00:00 

BMC Compuware Installation and Configuration Guide

2021/04/12 00:00 

Compuware Installer Mainframe Products SMP/E Installation Guide

2020/12/17 00:00 

Abend-AID Advanced Configuration Guide

2021/03/27 00:00 

Abend-AID Messages and Codes

2020/12/19 00:00 

Abend-AID Reference Summary

2020/09/17 00:00 

Abend-AID User/Reference Guide

2020/12/27 00:00 

Abend-AID Fault Analytics Installation and Configuration Guide

2020/04/01 00:00 

Compuware Web Products Installation and Configuration Guide

2021/01/22 00:00 

BMC Compuware Abend-AID Fault Analytics Online Help (CHM)*

2021/01/15 00:00 

MVS/Quick-Ref™ (MVS/Quick-Ref is a trademark of Chicago-Soft, Ltd)

2021/01/15 00:00 

Creating a custom PDF

If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):

  1. Go to the branch or topic for which you want to create a PDF.
  2. On the toolbar in the upper-right of the window,  clickexport icon.pngand select Export to PDF:

    export_to_PDF.png

    Important

    Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.

  3. In the Exporting PDF dialog box:
    • In the Template box, select one of the following PDF styles:

      • Simple to export a PDF with no cover, table of contents, or index 
        By default, the Simple template exports only the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index 
        By default, the Standard template exports the current page and its child pages.

      In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

      reference.png


    • In the Export Scope box, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export an entire section (current page and any child topics)
  4. Click Export.

For more information, see Help for BMC Online Technical Documentation.

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about mainframe documentation:

  • How can I get a PDF of selected content in a space?

    Click here to expand...

    If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):

    1. Go to the branch or topic for which you want to create a PDF.
    2. On the toolbar in the upper-right of the window,  clickexport icon.pngand select Export to PDF:

      export_to_PDF.png

      Important

      Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.

    3. In the Exporting PDF dialog box:
      • In the Template box, select one of the following PDF styles:

        • Simple to export a PDF with no cover, table of contents, or index 
          By default, the Simple template exports only the current page.
        • Standard to export a traditional PDF with a cover, table of contents, and index 
          By default, the Standard template exports the current page and its child pages.

        In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

        reference.png


      • In the Export Scope box, select what you want to export:
        • Only this page to export the current page
        • This page and its children to export an entire section (current page and any child topics)
    4. Click Export.

    For more information, see Help for BMC Online Technical Documentation.

  • Where can I get documentation for all BMC mainframe products?

    Click here to expand...

    Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.

    Important

    If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

  • How can I contact BMC Support?

    Click here to expand...

    If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

  • How can I check a product version's support status?

    Click here to expand...

    You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:

    • All versions of the product and their current support levels (full or limited)
    • Dates on which support ends

    You can also find information about the latest support policies on Support Central.

  • Where can I get the security certificates required to transfer files to BMC Support?

    Click here to expand...

    BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. TheSecure File Transfer User Guide for BMC Customers explains how to use the certificate.

    The following table includes the security certificate:

    Certificate

    Validity

    Effective from April 6, 2021, until further notice




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