Navigating the Fault Analytics Viewer
The Fault Analytics Viewer (or Fault Viewer) is the home screen that appears upon initial access of Fault Analytics. The screen varies depending on the user roles assigned to you by the system administrator at your site. User roles and access are controlled in the Viewer's Administration window. All users have access to all reports.
System Administrators: The system administrator must create user names and assign user roles before they can certain restricted functions. Refer to the Users Roles and Access for additional information.
Fault Viewer
The navigation pane, allows you to view reports and perform administrative tasks. Click the links for more information.
Reports
- Reports: Allows you to see a set of predefined reports where you can drill down quickly from a system view to individual fault items. Abend-AID Fault Analytics collects event information on the mainframe. This information includes fault data such as program, error code, machine, and operating system.
- Scheduled Reports: Displays reports that have been scheduled to run at a specified time period.
Preferences
Default Report Parameters: Allows you to set the values to be used when you open a report. You can set the time period for the report, work day start time and whether to normalize event timestamps.
Administration
To create or update rules, establish database access, e-mail configuration and user management.
- Abend-AID Web Interface Link: Create or delete an Abend-AID Web Browser Interface link.
- Database Access: Provide the user ID and password for the Fault Analytics database.
- E-Mail: Provide the necessary values to connect to the SMTP e-mail server.
- Rules: Allows you to create new rules or view, edit, and test existing rules. Rules can filter events locally, at the point where they originated, as well as define what event handler actions occur. (For example, you can create a rule to be notified only if a particular fault event occurs three times within a 30-minute period, or you can suppress all faults for a particular program or error condition.)
- Users: Manage user access settings
- Security: Set log in security parameters
Abend-AID Web Interface Link - Abend-AID Fault Analytics can link to the Abend-AID Web Interface if you are licensed for Abend-AID or Abend-AID for CICS and one or both of these products are installed on your system. Clicking this link opens a list of Abend-AID Web Interface Domains from which you can choose.
Fault Analytics Reports toolbar
Toolbar Button | Description |
|---|---|
| Period: Automatically updates the report on the screen based on the date and time you enter. The Time Period drop-down list allows you to select the time period (on the fly) for the report you are currently viewing. The time field allows you to set the time of day that the report starts reporting. |
| Custom Dates: Opens the Report Period dialog box where you can set specific dates for the currently displayed report. The Period drop-down list has a number of time periods. However, if none of these meet your needs, you can choose any dates you wish by clicking the custom dates icon. |
| Adjust Timestamps: Opens the Adjust Timestamps dialog box where you can modify the current timestamp. |
| Start Auto Update: Opens the Auto-Update Interval dialog box. This allows you to specify the update frequency in minutes or hours. When you turn on Auto Update, the icon changes to a dot, and the amount of time remaining before the next update appears in the box following the icon. Click the icon again to turn off auto update. The time remaining changes to Off. Off is the default. See Updating Reports for more information. |
| E-mail Report: Opens the E-mail Report dialog box. On this screen you can specify who will receive the report (distribution list) and the template to use for the e-mail. When the e-mail is sent, it will include a link to the selected report. This feature is available only if the E-mail has been configured. See E-mail Report for more information. |
| Schedule Report: Allows you to schedule an e-mail notification on a regular basis to the designated distribution list with a link to the selected report. This is similar to E-mail Report except that the report notification is e-mailed on a regular basis. |
| Update Session Parameters: Can be used if you want to update your parameters for the current session without changing the defaults in your Default Parameters dialog box. For example, your default time period for reports is This Month. However, for this session only, you would like your default time period to be Last Full Week. Change the Period drop-down list to Last Full Week and then click this icon. Any report you open will now use the Last Full Week time period until you log off the session. The next time you log on, your time period will change to the default. |
| Drill Into Topic: Allows you to specify a field from the drop-down list for drilling down into your report. The selection you make determines the information that will appear when you click on the links on this report page. |
BIRT Reports toolbar
Menus
Following are descriptions of the menus available in the Fault Analytics Viewer.
Actions menu
Actions Menu Item | Description |
|---|---|
Profile... | Opens the User Properties dialog box, which displays user roles and privileges. |
Logout | Logs you off the current Fault Analytics session and returns you to the Logon screen. |
System Info... | Displays the system information of the computer running Fault Analytics. |
Print Current Layout | Allows you to print the currently displayed screen. This is basically taking a screen shot of the Internet Explorer web page. It will show the Navigation pane and the currently open dialog box. Depending on the size of the dialog box and whether you have your printer set for portrait or landscape printing, the dialog box may be truncated on the right. This will not print a screen shot of a report. To print a report, select the Print Report icon on the Print Toolbar on the report. |
Switch Workspace | Switches to another BMC AMI product (workspace) you have running if the product uses the OptimalView interface. (This only appears if other workspaces in the suite exist.) |
Close Workspace | Logs you off the current Fault Analytics session and returns you to the Logon screen. |
System Log | Displays the system log information. |
Favorites menu
Favorites Menu Item | Description |
|---|---|
Add to Favorites | Adds the selected report to your list of favorite reports. |
Edit Favorites | Opens a dialog box that allows you to rename or delete items from your list of favorite reports. |
Homepage menu
Homepage Menu Item | Description |
|---|---|
Add | Makes the report you are currently viewing your Fault Analytics home page (the page that appears whenever you sign on to Fault Analytics). |
Remove | Reverts your Fault Analytics home page back to the default home page. |
Go To | When you have a report selected as your Fault Analytics home page, Go To takes you to the home page when you are somewhere else in the program. |
Help menu
Help Menu Item | Description |
|---|---|
Help for current page | Opens the Fault Analytics help file. |
Visit BMC.COM | Loads the BMC Software website in a new browser window. |
BMC Support Center | Loads the BMC Support Central in a new browser window. |
About Abend-AID | Displays the Abend-AID Web Browser Interface, and related copyright and system information. |
View menu
The items that appear in the View Menu differ depending on which dialog box is open.
View Menu Item | Description |
|---|---|
Minimize | Minimizes the dialog box to a button at the bottom of the display panel. |
Maximize | Expands the dialog box to fill the entire portion of the display panel. |
Restore | Allows you to reopen the dialog box sitting at the bottom of the display panel. Right-click on the button to display the View Menu. |
Lock Position | Allows you to lock the dialog box into a fixed location. |
Reload | Refreshes the image with new information you may have applied. |
Allows you to print the dialog box that is open in the display panel. |
User Properties link
The FM Administrator link, in the upper right-hand corner of the screen, opens the User Properties dialog box, which displays the user name of the person logged into the session and provides a description of that user's access.