DATA PACKER/IMS 3.0

This space contains information about the release 3.0.00 of the DATA PACKER/IMS product.

Notices Updated 04 Jul 2018

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User Guide This section provides information and user procedures for the DATA PACKER/IMS product. See more
		Installation\|IS:Home Information about installing and maintaining the product. See more
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PDFs

This topic provides links to PDFs that support this release.

Tip

You can create a custom PDF for a specific topic or a topic and its children. For instructions, see Exporting-to-PDF-and-other-formats.

Ready-made PDFs of this space

The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are available for new releases and SPEs at the time of their release. Although these PDFs contain all topics, the online topics might be more current, and the content of some topics might be better suited for online viewing.

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Snapshot	Date	File size
Customization guide
<next book title—or in future releases, these would be major branch titles>

Legacy PDFs related to this space

The following legacy PDFs provide older product documentation that is not otherwise available in this documentation portal:

Document	Title	Date
<item number>

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about mainframe documentation:

How can I get a PDF of selected content in a space?
Click here to expand...
If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):
1. Go to the branch or topic for which you want to create a PDF.
2. On the toolbar in the upper-right of the window, clickand select Export to PDF:
  Important
  Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.
3. In the Exporting PDF dialog box:
  In the Template box, select one of the following PDF styles:
  Simple to export a PDF with no cover, table of contents, or index
  By default, the Simple template exports only the current page.
  Standard to export a traditional PDF with a cover, table of contents, and index
  By default, the Standard template exports the current page and its child pages.
  In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
  
  In the Export Scope box, select what you want to export:
  Only this page to export the current page
  This page and its children to export an entire section (current page and any child topics)
4. Click Export.
For more information, see Help for BMC Online Technical Documentation.
Where can I get documentation for all BMC mainframe products?

Click here to expand...

Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.
Important
If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

How can I contact BMC Support?

Click here to expand...

If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
How can I check a product version's support status?
Click here to expand...
You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:
- All versions of the product and their current support levels (full or limited)
- Dates on which support ends
You can also find information about the latest support policies on Support Central.
Where can I get the security certificates required to transfer files to BMC Support?

Click here to expand...

BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. TheSecure File Transfer User Guide for BMC Customers explains how to use the certificate.
The following table includes the security certificate:
Certificate
Validity
Digicert Global Root G2.txt
Effective from April 6, 2021, until further notice