Cannot access BMC product functions
You cannot access BMC product components or functions from the console.
The following messages are displayed in the messages pane of the console:
- Service not found
- Class cast exception
The console files on your client are out of date with the console files that are located on the UIM server because the server was updated after you connected to it from your computer.
To update the console files on the client
- Exit the console.
- Launch the console.If the console files on your personal computer are out of date, the UIM server detects the out-of-date files when you restart the console and the Update the Local Client Files window is displayed.
- Click Update Local Client, and follow the on-screen prompts.An installation program launches and immediately updates the console files on the client. The console launches.
Related topic
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*