Troubleshooting secure browser sessions

This topic describes how to troubleshoot issues with logging on to BMC AMI Command Center and establishing a secure browser session.

Related topics

Troubleshooting general browser issues

Messages

Support information

Issue symptoms

You encounter issues, when you attempt to log on to BMC AMI Command Center under the following circumstances:

  • You are using User Interface Middleware (UIM).
  • You are using encryption (HTTPS) to communicate with the server.
  • UIMENCRYPTION_LEVEL parameter is set to NO or CREDENTIALS-REQUIRED.

You might receive one of the following errors:

  • HTTP 403 Forbidden
  • BMC340297E Encrypted logon not allowed, request ignored

Resolution

To correct this issue, set the UIM ENCRYPTION_LEVEL parameter to one of the following values:

  • CREDENTIALS-IF
  • SSL-IF

For more information, see Using encryption for the UIM server.

 

 

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