Users


As the administrator, you can perform the following actions:

  • Add users
  • Download users' credentials
  • Delete, lock, and unlock users individually or in bulk

Before you begin

Log in to BMC AMI Platform

To add a user

  1. At the top of the window, click the Platform manager tab.

  2. From the menu in the left pane, select System management > User access center.

  3. On the Users tab, click + User.
    In the Add user window, in the Authorization type field, one of the following user authorization types is displayed. You cannot edit this field. For more information about the different authorization types, see Authorization types.

  4. Enter the user details in the other fields. The User name and Email fields are required. The First name and Last name fields are optional.

    • The user name can include 3–20 characters consisting of Latin letters, numbers, and special characters (. , \ @ - _ =).

    • The first and last names can include up to 50 characters consisting of Latin letters, numbers, and special characters such as apostrophe (‘), hyphen (-), and period (.).

  5. In the Generate a unique API token key field, use the toggle switch.
    An API token key for the user is automatically created.
  6. In the Password field, click Generate.
    A strong password is automatically created.
  7. Click Add.
    A success confirmation message is displayed.

For more information about how to add a user, watch the following animation:
To add a user - Animation

To download a user's credentials

  1. In the User access center window, click the Users tab.
  2. Use the User name search field to find the user that you created.
  3. In the row for the user, click Action.
  4. From the menu, select Download credentials.
    A success confirmation message is displayed.
  5. Click the downloaded .txt file and open it to view the user’s credentials.
  6. Send the credentials to the user.

When logging in for the first time, the user must set a new password that meets the product’s policy requirements.

To manage users

To perform actions on a single user, click Action in that user’s row.

To perform actions on multiple users, select the checkboxes next to their names and click Actions at the top of the window.

You can perform actions (such as deleting, locking, and unlocking them) on one, multiple, or all displayed in the User access center window.

You can perform the following actions for individual users:

ActionDescription
DeleteDelete a user from the system.
Edit

Update the account status, email address, first and last name, password, or API token.

Clone

Create a new user by duplicating the selected user's configuration, including roles and groups. The administrator can edit other details accordingly. By default, the system appends a number to the original user name when cloning.

Lock or unlock users

Prevent the user from logging in by changing their status to Locked. You can also unlock a locked user, allowing them to log in again.

Assign roles

Assign roles to the user, defining their access and permissions in the system.

Assign groups

Associate the user with groups for managing access control and visibility.

Download credentials

Download the user’s login credentials, including user name and API token or password. For more information, see To download a user's credentials.

You can perform the following bulk actions for all the displayed users:

ActionDescription
DeletePermanently remove the selected users from the system. This action cannot be undone.
Unlock usersReactivate multiple inactive or locked user accounts, allowing them to log in again.
Lock usersDisable login access for the users by changing their account status to Locked.

Authorization types

Type

Description

Configuration

Service

Default users included with the product and are used for initial access, setup, and testing purposes

No setup is required. These users are available by default.

Local

Users that you create and manage directly in the application

Accounts for these users are authenticated internally.

Administrators create these users manually in the User access center window.

MF (Mainframe)

Users who are authenticated via a configured z/OSMF host

To set up these users, administrators must set up a host in the Connectors window.

Where to go from here

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC AMI Platform 2.0