Use cases
Use case | Business value | User | Products used |
---|---|---|---|
Create cases in BMC Helix Business Workflows to manage personnel data in Workday | Case agents updating information for employees |
| |
Integrate BMC Helix ITSM and ServiceNow to synchronize ITSM incidents with the ServiceNow incidents. | Administrator | BMC Helix iPaaS | |
Integrate BMC Helix ITSM and ServiceNow to synchronize ServiceNow incidents with BMC Helix ITSM incidents. | Administrator | BMC Helix iPaaS |
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