Getting started

BMC Helix iPaaS is an iPaaS solution that offers connectors and out-of-the box integrations to address advanced business process and system integration challenges for digital enterprises. You can leverage the potential of BMC Helix iPaaS to integrate BMC Helix applications with other third-party applications with ease.

BMC Helix iPaaS provides integration capabilities for BMC products by using multiple integration technologies. BMC has developed connectors and integration templates on the following platforms:

BMC Helix iPaaS provides multiple generic technology based connectors like HTTP, SOAP, FTP and so on, that allow quick integrations beyond the application specific branded connectors. The platforms already provide out-of-the box connectors for BMC Helix Business Workflows, BMC Helix Operations Management, and BMC Helix IT Service Management. For more information about the connectors and integration templates available with BMC Helix iPaaS, see the Release-notes-and-notices.

For a complete list of the connectors available with BMC Helix iPaaS, see Jitterbit-connectors or MuleSoft-connectors.

For a complete list of integration templates available with BMC Helix iPaaS, Integrating-by-using-integration-templates-powered-by-Jitterbit or Integrating-by-using-integration-templates-powered-by-MuleSoft.

The following video (3:53) provides an overview of the BMC Helix iPaaS application.

https://youtu.be/ZJM1g5k9668

BMC Helix iPaaS, powered by Jitterbit

The following sections list the connectors and integration templates developed by BMC on the Jitterbit Harmony platform.

BMC exclusive connectors, powered by Jitterbit	ALM Octane connector powered by Jitterbit AppDynamics connector powered by Jitterbit AWS Support connector powered by Jitterbit Azure Alerts connector powered by Jitterbit Azure DevOps connector powered by Jitterbit BMC Helix for Communication Service Provider (CSP) connector powered by Jitterbit BMC Helix Multi-Cloud Broker connector powered by Jitterbit Dynatrace connector powered by Jitterbit IBM QRadar connector powered by Jitterbit Microsoft Endpoint Configuration Manager connector powered by Jitterbit Opsgenie connector powered by Jitterbit Splunk connector powered by Jitterbit TrueSight Operations Management connector powered by Jitterbit xMatters connector powered by Jitterbit
Integration templates, powered by Jitterbit	Adding scanned data from CrowdStrike to BMC Helix Automation Console via Jitterbit Harmony Adding scanned data from CrowdStrike to TrueSight Automation Console via BMC Helix iPaaS, powered by Jitterbit Adding scanned data from Nessus or Qualys to BMC Helix Automation Console via BMC Helix iPaaS, powered by Jitterbit Adding scanned data to TrueSight Automation Console via BMC Helix iPaaS, powered by Jitterbit Creating Azure DevOps work items from BMC Helix Digital Workplace requests by using Jitterbit Harmony Creating BMC Helix ITSM incidents for Microsoft System Center Operations Manager alerts by using Jitterbit Harmony Creating BMC Helix ITSM incidents for ServiceNow incidents by using, Jitterbit Harmony Creating BMC Helix ITSM People records from Workday user records by using Jitterbit Harmony Creating Coupa requisitions from BMC Helix Digital Workplace requests by using Jitterbit Harmony Creating Jira issues from BMC Helix Digital Workplace requests by using Jitterbit Harmony Creating ServiceNow incidents for BMC Helix Operations Management events by using Jitterbit Harmony Creating ServiceNow incidents from BMC Helix ITSM incidents by using Jitterbit Harmony Creating Splunk alerts for BMC Helix Operations Management events by using Jitterbit Harmony Creating xMatters alerts from BMC Helix Operations Management events by using Jitterbit Harmony Dynamically fetching answers for BMC Helix Digital Workplace questionnaires by using Jitterbit Harmony Getting asset details from Microsoft Endpoint Configuration Manager by using Jitterbit Harmony Jitterbit Harmony template changes Managing employee data in Oracle Fusion Cloud HCM from BMC Helix Business Workflows by using Jitterbit Harmony Managing employee data in SAP SuccessFactors from BMC Helix Business Workflows by using Jitterbit Harmony Managing employee data in Workday from BMC Helix Business Workflows by using Jitterbit Harmony Managing Microsoft Exchange Groups from BMC Helix Digital Workplace requests by using Jitterbit Harmony Migrating Salesforce users to BMC Helix ITSM people records by using Jitterbit Harmony Posting BMC Helix ITSM incident and work note updates in Microsoft Teams by using Jitterbit Harmony Posting BMC Helix ITSM incident and work note updates in Slack by using Jitterbit Harmony Synchronize CSP work order requests with CSGI field service requests Synchronizing Salesforce users with BMC Helix ITSM people records by using Jitterbit Harmony Synchronizing ServiceNow change requests with BMC Helix ITSM change requests by using Jitterbit Harmony Synchronizing ServiceNow problem records with BMC Helix ITSM problem records by using Jitterbit Harmony

BMC exclusive connectors, powered by Jitterbit

Integration templates, powered by Jitterbit

BMC Helix iPaaS, powered by MuleSoft

The following tables list the connectors and integration templates developed by BMC on the MuleSoft Anypoint platform.

BMC developed connectors powered by MuleSoft	BMC Helix Business Workflows connector powered by MuleSoft BMC Helix ITSM connector powered by MuleSoft BMC Helix Multi-Cloud Broker connector powered by MuleSoft BMC Helix Operations Management connector powered by MuleSoft Cisco DNA Center connector powered by MuleSoft Microsoft Azure DevOps connector powered by MuleSoft
Integration templates, powered by MuleSoft	Creating Jira issues from BMC Helix Digital Workplace requests by using MuleSoft Anypoint Platform Creating ServiceNow incidents from BMC Helix Operations Management events by using MuleSoft Anypoint platform Posting BMC Helix ITSM incident and work note updates in Microsoft Teams by using MuleSoft Anypoint platform Posting BMC Helix ITSM incident and work note updates in Slack by using MuleSoft Anypoint platform Synchronizing Salesforce users with BMC Helix ITSM people records by using MuleSoft Anypoint Platform

BMC developed connectors powered by MuleSoft

Integration templates, powered by MuleSoft

Reference information

Jitterbit Harmony references

Review the following Jitterbit links

Integration Studio Quick Start Guide Jitterbit Harmony API Integration Platform documentation Getting training

MuleSoft Anypoint Platform references

Review the following MuleSoft linksMuleSoft DocumentationAnypoint ExchangeSelf-paced learning courses

BMC Helix iPaaS, powered by Jitterbit

BMC Helix iPaaS, powered by MuleSoft

Reference information

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