Skip to Content

Configuring TrueSight Operations Management to enable PSR

Before setting up Proactive Service Resolution (PSR) in BMC Helix Integration Service, you must perform steps in the involved applications to enable the integration. For more information, see Setting-up-Proactive-Service-Resolution-to-enable-automatic-incident-management.

To set up the infrastructure-based service resolution, you must enable device mapping and component alias in TrueSight Operations Management.

Related topics

Setting-up-Proactive-Service-Resolution-to-enable-automatic-incident-management

Proactive-Service-Resolution-for-automatic-incident-management-with-BMC-Helix-Integration-Service

Use-case-Automatic-incident-management

Important considerations for the L2 use case

Warning

Some content is unavailable due to permissions.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Integration Service